I love working with the Oak Ridge, TN location. They are always so professional and friendly. I loved the new Camry and it had sticker on it that said it was ready, but it was so dirty. I talked to associate JT and asked him: ""Why do you all not wash these cars anymore?"" He told me that he could get it washed for me right quick. I had to leave for an appointment and told him that I couldn't right now but next time they put sticker hanging off window to please make sure car is really ready. After my appt. I had to go WASH the car inside and out, vacuum, cleaned the inner door frames and outside wash. Upon return JT did give me a $10.00 credit for the wash but the wash I spent was $20.00 at the Classic Car Wash in Oak Ridge. I just wished they TRULY would Vacuum, wash and clan inside the door frames. I really would love for ALL rentals to be on full upon rental and bring back on full. I ALWAYS give them Extra gas because it is too hard to try to get car back on 5/8th of a tank or 1/4th. Just need to have ALL vehicles go out on a FULL tank and I would bring back on FULL tank. Thank You. Tobye Lowe
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