he fence bought was beautiful, Emerson actually just bought it from cedarfence.com and resold it to us. However, the gates they supplied for the fence appeared to be built by an inexperienced carpenter. They were completely mismatched, and had warped boards. It was obvious they built the gates cheaply and sold it to us at a premium (We really overpayed for the gates). Additionally, the fence panels were not completely built when delivered but extra wood was supplied. When I asked about the extra wood, the company said they didn't know what it was for. It took a day for me to realize that part of the panels still needed to be put together. Back to the gate issue: When I called about it, the customer service was surprisingly bad. They claimed they couldn't find my paperwork. First time I called it "was with their accountant". Second time I called back they admitted to losing it. This should be a big indication of the sloppy manner which their business is run. Finally, I took my copy of t
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