Spencer was a very personable, polite and knowledgeable HVAC technician. He thoroughly explained what he was doing and took pictures of the heating unit drain pan in the attic to show me it had a small amount of rust in the bottom but was nothing to be concerned about at this time. When checking the air conditioner, Spencer identified a couple of issues and explained what my options were to potentially prolong the life of my AC unit, which I approved his replacing.
In addition to changing the four filters located in the high ceilings of my home, Spencer gladly changed the batteries in my five smoke detectors, which I can't reach even with a ladder. Many thanks for going above and beyond expectations, Spencer.
I have been a customer of Eanes Heating & Air Conditioning for 10+ years and feel very confident in their technician's assessments, recommendations and the exceptional quality of service provided.
Judy H., Kernersville, NC