I think these posts were done by their employees! My car was towed there Sat. for a battery replacement. On Monday morning, I was informed that my 4 1/2 year old car needed a new battery, alternator and belt and that it would be $1300.00! Knowing the alternator was in good shape, I questioned how they arrived at their diagnosis and the tech assured me all had been tested and he was sure both were bad. Not being a complete idiot, I called the dealer who confirmed my suspicion that the alternator would not be bad after 41/2 years and less than 40K miles. In the meantime, the manager called me back and told me I must have misunderstood and that the alternator was fine. I asked why they quoted $1300.00 and insisted it was bad and he continued to say I misunderstood. When someone calls you and says that they know, for sure, that these things need to be repaired, there is NO MISUNDERSTANDING! They also claimed I had an air conditioning pump issue which was untrue. They were correct about a steering fluid leak, but I already knew about that and it was only there for a battery replacement! This company intentionally misled me thinking that I would be easily conned, but they were wrong! Beware!
By the way, the local dealer did the battery, steering leak and new wipers for a mere $330.00 and this is a very expensive import vehicle out of warranty!