top 10

Dublin Volkswagen

id: 31323891
marker

6085 SCARLETT CT
Dublin, CA 94568

marker
(925) 364-9727
Incorrect info? Correct your listing
Reviews
( 240 )
( 35 )
( 5 )
( 1 )
( 7 )

Best

Very good customer service

Worst

We've purchased several vehicles from Dublin Hyundai. Each time we were promised that they would expedite the process, but it still took many hours to do the paperwork for a simp...

service 5/31/2014

5 stars more

Great Service 5/26/2014

I brought my vehicle in for long-overdue service. I had previously gone to San Leandro Hyundai and couldn't stand the fact that regardless of my appointment time, if someone pulled in ahead of me (even if they were hours early and I was on time), they would get seen first! I stopped going there because of that, but I had heard great things about Dublin Hyundai so I finally scheduled an appointment. You have no idea how awesome it was to have a scheduled appointment time and to be able to pull up and be seen by my service specialist right away! Fantastic! And my Service Specialist, Danny Becker, was terrific. Very friendly, professional, thorough and compassionate. Just a very nice man who made the experience (even when I got a call with some bad news about my car) so much better than it could have been. He was great! The Dealership was clean and the people I dealt with (phone and in person) were friendly and helpful. I would absolutely recommend Dublin Hyundai. more

Engine Red Light 5/26/2014

Provide free diagnosis after finding out there is no problem. Great service on oil change, tires rotation, and car wash. more

Great Service Team 5/24/2014

Yes, for service. No for sales people. more

Outstanding Service 5/22/2014

This is one of the most responsive auto service teams I have ever encountered. more

Excellent service 5/21/2014

Service was excellent. All the points were addressed and the car was serviced, washed and ready to go on time. more

Customer service nightmare 5/20/2014

When I first came by, I did not have an appointment and was turned away even though the website said drop ins were ok. This statement from the appointment website should be removed if not applicable. When I came back again the following week I dropped off my car at 1030am for only a oil change and tire rotation, the car was not returned to me until 140pm. It should not over three hours for a to perform an oil change and tire rotation with a appointment scheduled. If I had not prepaid for the service when the car was purchased last year, I would never go back to this dealership. The service people are rude, and we seem to be inconveniencing them by bring them our service. This is not the first time I have had a bad problems with the dealership and it will not be the last I imagine. more

quick, and friendly 5/15/2014

Charles took great care of me in short order more

Great service!!! 5/15/2014

All service people are very kind and friendly. The best service I've ever received. Thank you, guys! more

Service and Sales 5/11/2014

Dealership staff have been polite and on time our last couple of service calls and our purchase experience was positive. more


45,000 Service 5/9/2014

Excellent all the way around - time it took, free ride, quality of service, clean location, good description of what needed to be done and costs involved. more


regular scheduled maintenance 5/7/2014

friendly, efficient and accurate service more

kind & professional support 4/29/2014

I was so happy to get great great great support. more

Ripping off customers 4/28/2014

They seem to bent on ripping off customers. They recommend repairs that frankly are not needed. The folks that worked a couple of years ago were a lot more professional and trustworthy. I don't trust the current employees there. more

Friendliness 4/25/2014

Car wash means a lot to me more


Good job of explaining work done. 4/25/2014

Very clear explanation of work. more

Fast, efficiant, polite 4/19/2014

Randomly took my new car in for its first much needed oil change. They got me in quickly for not having an appointment. They went over all the paperwork and answered all of my questions. more
< Previous 7 8 9 10 11 12 13 14 15 Next >
badge