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Ds Waters of America - 17 Reviews - 2640 California St, Denver, CO - Rental & Leasing Business Equip Reviews - Phone (800) 492-8377
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Ds Waters of America

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2640 California St
Denver, CO 80205
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(800) 492-8377
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Ds Waters of America - Denver, CO
Ds Waters of America - Denver, CO

Reviews

( 11 )
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Best

The best milk tea in town, probably because of the variety of their flavors and the customer care they give to people.

Worst

First off, Deep Rock Water provides a superior product and I've never had an issue with poor customer service. That being said, their accounting department is a mess. They kept ...

The best milk tea in town 8/31/2015

The best milk tea in town, probably because of the variety of their flavors and the customer care they give to people. more

Editorial review from Citysearch 11/13/2013

Anyone who is saying this is a good company s a liar. We couldn't even continue our services after 2 months because of the terrible service. Our water never came on time and we were never forewarned that it'd be late. There was no reason why delivery drivers missed deliveries and they couldn't make them up until the following week. We were charged for deliveries we never received. Absolutely TERRIBLE service. more

Lacking customer courtesy 3/22/2013

I would have recommended them. However, Deep Rock missed their delivery without a courtesy call or a backup delivery personnel. I'm looking for a healthy alternative at this point in time. more

Thank you Deep Rock! 4/21/2011

3 4 Fighting Parkinson's is sponsoring its 2nd annual bike ride, Pedaling 4 Parkinson's on June 4, 2011. Deep Rock Water Company has generously committed to be our official water sponsor. We are very grateful that Deep Rock is so involved with community events and is so willing to help us. On behalf of all of our riders, volunteers, and staff we thank you Deep Rock! more

A sincere thanks to Deep Rock for their generosity! 4/18/2011

I am the co-race director of the Platte River 1/2 Marathon and Buckhorn Exchange Relay that was held 4/10/11. Deep Rock graciously donated enough water to keep 2600 runners hydrated with Colorado's best natural artesian water. Not only were our runners happy to drink this superior water, but as the race director my experience in working with the professional, friendly staff was nothing but pleasurable from start to finish. Thanks Deep Rock! more

Gracious Donation to help the community!! 4/18/2011

I am the site coordinator for the 9 health fair at Covenant Village of Colorado in Westminster, CO. The 9 health fair is a free and low cost health screening opportunity for the local community. \r \r For the past two years, Deep Rock Water has graciously donated enough water to quench the thirst of all of the participants at our site (last year 563, this year 626).\r \r They are very accomodating and willing to help out the local community. More companies should be as generous as Deep Rock Water!\r \r Thanks Deep Rock! more

Thank you Deep Rock Water 4/6/2011

I am a fully disabled dying old man, Your Delivery Driver knows this. He came through our back sliding door, and knocked on my inside door to get my empty bottles. He then came into my room with the full bottles of Artesan Water. He was friendly, courteous, and professional in every way. Sometimes it is very hard for me to just live; to just breath and move. Your Delivery Driver's small acts had a ""Bid Impact"" on me. I would hope that he is rewarded in some way. Take in one of our Denver United Church Services on Sunday mornings. We meet on the DU campus at Sturm Hall. They greatly Bless me, as has...\r \r ...Your Extraordinaire Delivery Driver. more

Great customer service!! 3/21/2011

I use Deep Rock for both my business and my home and am always pleased with their service. The delivery staff are just great; they're always friendly, address my staff by name, and make light conversation while they change out our water. The customer service team always checks in with us periodically to make sure we have everything we need which I think is a nice touch. I would reccommend Deep Rock to anyone and everyone! more

Someone in billing needs to be fired. 2/11/2011

First off, Deep Rock Water provides a superior product and I've never had an issue with poor customer service. That being said, their accounting department is a mess. They kept screwing up my bill, playing games with late fees, making math errors, double billing, failing to credit payments made, etc. Billing errors were so serious I canceled my account and paid the balance in full. Now I just got a past due notice on the account I closed several weeks ago -- fortunately I have my receipts. I do not know who is running their accounts receivable department, but it is hurting their business to allow such incompetence to continue. I would still be a customer if it wasn't for so many mistakes on my bill. At least I didn't sign up for auto-billing, because that would be a nightmare. more

Great company! 1/20/2011

I have used other providers for my home and office deliveries. With Deep Rock Water I get my coffee and water delivered. My driver doesn't treat me like just another customer on his list like all the other companies have. I will be a loyal customer for a long time because of the level of customer service I receive from them. more

Jenny Y 1/11/2011

I just wanted to let you know that your sales rep stopped by our office to see if we would be interested in using the services provided by your company. Not only was he very nice and accommodating to a small non-profit organization, but I remembered that Deep Rock had donated water bottles to our annual Angel Walk in August of 2010. We immediately decided that we would switch from the water company we were currently using to your company. Any time we can support companies that are generous to us, as well as the families we serve we do our best to support them in return. Again, your sales rep the gentleman that was with him were incredibly helpful, moving our old water cooler out of the way, setting up the new, and even showing us how to use the Keurig machine (already a hit!). Thank you, Jenny Y. more

Deep Rock's support for Toys for Tots 1/5/2011

Wanted to thank you Deep Rock for all you have done for Toys for Tots. What a wonderful program! We love your water too! more

Just the facts 1/4/2011

The water is from a protected source, so there is no question of its purity and that it is a safe drinking water source. They have been part of the community 114 + years. If you look at their Face Book page they are always supporting local non-profits efforts. I like the taste of their water. more

worst customer services.--accounting issue 12/8/2010

i have a problems with their accounting . and ewven my account is update it , they still call me 3-5 a week for the past 5 weeks a bout my account .this too much. i had to cancle my account .\r aviod them , not worth your time . more

Poor Taste 4/23/2010

Not very good - poor management.\r There ate now many choices in Denver - sorry to say, this is not that good more

Busy Businessman 2/9/2010

They are too big!! Success can do that to a company! It can take days to reach someone on their customer service line (unless you have nothing else to do but hold and listen to them tell you how great their service is). Their water is good, as are most of their competitor's. They need to remember they are in the SERVICE business. Their CEO needs to try calling in sometime on the main line!! more

Deep Rock Rocks! 3/23/2008

With all the concern about the current water supply in the Denver area, it makes me nervous to drink water out of the tap in my home. I use Deep rock water because it is the best tasting water on the shelf. It is artesian water and when I give it to my kids I don't have to worry about there being anti biotics and other poisons in the water. We get deep rock delivered to my office too, so I feel safe to drink water there too. more

they are locally owned 11/8/2005

They have the best water out of all the unflavored waters out there and its not pricey . This is the only gallon water I will get because when it comes to taste this one wins hands down!I don't car for the filtered water and this is artisian spring water pluse I don't think they add salt to there water like some of the others I have tried. That's so wierd .. who puts salt in water to drink it? Oh yea I also use this to make my infants bottles and mabie it has to do with the water I really cant say but he don't spit up as much as when I used to boil the water for him. more
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A home and office delivery service provider of bottled water, water filtration, coffee and tea.

Owner Message

  • Denver, CO operated. People have been enjoying the great taste of Deep Rock water for over 100 years. Today, Deep Rock offers a multitude of drinking water options--including Artesian, Purified and Distilled--that can be delivered straight to your home or office. With home or office water delivery from Deep Rock, new supplies of 3 or 5 gallon bottled water arrive to your doorstep every two weeks. Upon each delivery, your friendly Deep Rock water delivery professional will collect your empty water bottles for reuse and return them to Deep Rock facilities to be cleaned, sanitized and refilled. Refreshing Deep Rock water can also be delivered in .5 liter, 24 ounce or 8 ounce single-serve bottles, providing a convenient solution for those who like to stay hydrated on the go. Using the latest in drinking water filtration technology, Deep Rock's Relyant tap water filtration services--available in both convenient coolers and under-sink models--improve the taste and purity of your home or office drinking water. Deep Rock's commitment to fulfilling your family and employees' beverage needs isn't limited to home or office water delivery; coffee and tea delivery with Standard Coffee offers both batch brew or single-cup delivery solutions to your office or restaurant's employees and guests. Coffee and water delivery services are available to homes and establishments spanning our nationwide beverage delivery routes.

Additional information

  • Hours:

    Mon-Fri 5am-8pm, Sat 6am-5pm, Sun 8am-5pm
  • Neighborhoods:

    Northeast Denver, Five Points
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