Driver Testing Svc Of Mi

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1275 Prairie Pkwy SW
Grand Rapids, MI 49509

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(616) 530-1236
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1 star is too generous for this business! The driving inspector was VERY unprofessional! While inspecting my daughters driving, the inspector told story after story of students...

Worst Customer Service EVER!!! 9/3/2011

1 star is too generous for this business! The driving inspector was VERY unprofessional! While inspecting my daughters driving, the inspector told story after story of students whom he had failed this driving test and he had my daughter completely distracted and nervous. He rambled incessantly through the entire test and she could not concentrate. She blew right through a stop sign because the idiot would quit talking to her. The owner of the company admitted that they purposely use this distractionary tactic to ""put the driver and parents at ease."" In actualilty, it's just a shady business practice to force repeat business...they figure they can keep collecting 50 bucks for each attempted test while doing everything in their power to distract the aspiring young driver...What a rip off! I demanded a refund because i didnt feel like my daughter got a fair chance to pass the test. They were VERY rude to me, even to point of threatening to call the police to report me for harrassment! Very poor customer service overall...they even instructed their receptionist to hang up on me! The owner refused to speak to me about my complaint on the phone, until I went in there in person and demanded to wait to be seen in person. We found much better, and more professional inspectors at Century Driving school right around the corner! more
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Owner Message

  • Many of our customers struggle with several common situations. To ensure successful completion of your road skills test, please consider the following recommendations:
    *Obey all stop signs and stop lights
    *Practice lane changes in heavy traffic
    *Always look over your shoulder before changing lanes
    *Always use turn signals
    *Check railroad tracks as you approach
    *Beware of oncoming traffic when making left turns
    *Be careful of right turns at red lights, school zone speeds and school buses
    *Practice pulling in the intersection when making a left turn while waiting for traffic to clear before completing the turn

    It is advisable that you practice these maneuvers because you will encounter them during the road test.

    Under 18 year old driver:
    A. Proper ID, school ID is sufficient.
    B. Level 1 Learners Permit which you must have held for 180 days from the date of issuance from the Secretary of State office. The date can be found above the word ?Graduated? on the permit. Make sure you count 180 days from that date.
    C. Segment 2 Completion Certificate
    D. Valid proof of insurance and registration for the vehicle
    E. A parent or guardian with proof of guardianship or a 21 year old licensed driver who has written consent from the parent or guardian.

    If any of the above documents are expired the test will be terminated.

    18 year old or older driver:
    A. Proper ID
    B. A valid Michigan Temporary Instruction Permit

    "We provide a non-intimidating and friendly atmosphere for all of our customers. All customers are given an honest evaluation of their driving skills including areas for improvement. All instructions will be fully explained prior to the examination and we encourage questions at any time. Automobile and motorcycle examinations are by appointment only."

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