I experienced SO MANY problems with Dr. Trans' failure to correctly perform my $2,500.- transmission work correctly - even after I brought my 1990 Toyota back to them TWICE to recheck it! /
Dr. Trans had failed to replace the FRONT STABILIZER BOLT [DOCUMENTED AND WITNESSED BY ORTIZ AUTOMOTIVE] which holds the transmission in place! - and failed to catch this error despite two of my returns to Dr. Trans for rechecking!
Moreover, this led to suspension problems which Dr. Trans refused to accept ANY responsibility for, even though their gross failure to replace the front stablizer bolt - despite 2 recheckings - CAUSED the suspension problems.
Two separate mechanics, without any leading comments on my part asked me about my transmission:
1) The first mechanic (at Powerlock LA)[and without using a hoist]: """"Has someone done work on your
transmission recently? ... Because your stabilizer bars are loose [these have to be removed and replaced to perform transmission work].""
2) The second mechanic
(at Ortiz Automotive San Diego) put my car upon a hoist and asked me: ""How has your transmission been working?"" I asked: ""Why do you ask?"" He responded: ""Your transmission is MISSING the FRONT TRANSMISSION STABILIZER BOLT [which anchors the transmission to the front end] !
I WISH I had simply taken my car to Luna Transmission who would have charged $1500.- less, and most likely would not have committed such GROSS incompetence - despite TWO RECHECKINGS - as that caused by: Dr. Tran!.
Pros: Clean (I guess that is what you pay for)
Cons: Gross Negligence and Refusal to Accept Responsibility
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