I'm really frustrated by the Dominos on 156th & Maple. I ordered pizza for the kids @ my church recently and the kids complained that it was too spicy, so when I called to ask for the refund guarantee that's on the box, the lady manger refused stating that they do not ever give out refunds at this store, interesting. The lady stated they would send out a new pizza, but I explained that by the time it got there the class would be over and it would not be eaten, then she said she would give us credit for the next time, but I said it was the first time we tried Dominos and unfortunately it will be the last. She was very rude and refused to give a refund. I called back on Wednesday and spoke with the other manager or store owner, still not sure on that one, and he was just as rude and hung up on me. Long story short, I had to file a complaint with the BBB and I called corporate this morning and they are sending out a check for the amount paid. I mean, come one, really - it was only $12.88 - not worth the hassle for the $5.99 deal!
Cons: Anything and everything