My friends and I were stuck in the city at 2 in the morning with no bus or bart going into the east bay. I began to call around for price quotes comparing the time it took for them to answer the phone, the time it took for them to provide a response, yet more importantly; who provided the lowest rate. As I was beginning to develop a frustration for the many, many rings it took for a person to answer, Desoto cab answered within the first 2 rings. The man who answered the phone was extremely nice and provided the lowest price. The cab arrived within 3 minutes; he asked if we knew a faster route than the one he was aware of, and was very nice. If you ever feel in need of a taxi cab with exceptional customer service, you deserve Desoto.
Pros: Personable service, Promptness, Lowest Fare
Cons: Nothing at all, Not a thing, Not a single thing
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