We have been working with Design the Planet for ten years. They started by designing our company logo and as we have grown they have helped us all along the way. They designed a great web site several years ago - River Road Coffees DOT com - later on they helped us add e-commerce to our site so we could sell online - they market it as well online.
Pros: easy to talk to, understanding, hard working, good follow-up, great service for the money
Cons: their office is in New Orleans and we are in Baton Rouge - not always a problem, but sometimes