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Desert Sun Tanning Centers - 2 Reviews - , Lakewood, WA - Other Reviews - Phone (253) 983-8269

Desert Sun Tanning Centers

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Lakewood, WA 98439
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(253) 983-8269
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I can't stand the pushy salespeople! I actually switched Desert Suns because of this and the problem actually got worse! Where I'm from, tanning salons wouldn't dream of charging ...

Sick of Hard Sales Tactics! 11/21/2009

I can't stand the pushy salespeople! I actually switched Desert Suns because of this and the problem actually got worse! Where I'm from, tanning salons wouldn't dream of charging as much as Desert Sun does for a package (I guess because we have sunshine where I'm from), so I had sticker shock when I went in for the first time. I refused to pay more than $50 for a tanning package. The person behind the counter seemed annoyed with me because of that. The next day when I went in to tan, a different girl behind the counter literally said, "It looks like you're running low on tans. You need to buy some more." I just bought that package YESTERDAY! I go through this literally every time I go in to tan. I have to tell them NO very firmly at least three times before they'll give me a room, but not before rolling their eyes at me and making me feel poor because I don't have $150 to spend on tanning. There are days I just can't bring myself to go in there because I don't want to deal with the snotty salespeople pushing me to buy something I can't afford. Looking for a new place to tan immediately! more

Desert Sun gave me bad customer service 3/10/2007

When I signed up, the computers were down (and for several days thereafter) so I never was given any written information on what I signed up for. Because I was going on a cruise in approx. a month, I got a 2 expensive package-over $100 (yes, I was stupid) I explained that I could not use any of the lotions they had (been trying to sell me) because of allergies to the main ingredient in all of the lotion(shea butter). After the first time I was there, using the lowest level of tanning bed, my skin felt sunburned and very irritated. I figured I was just there too long, but it was an odd feeling. I mentioned it before my next session, at a higher level of intensity, and they really didn't pay any attention. As I was in the bed, it felt REALLY hot to my skin and I complained, was unable to finish, and went home in serious pain, felt as if fire ants were eating me alive-all over. A shower didn't help, lotion didn't help. I had a severe allergic reaction to what I believe was the cleaning liquid used on the beds. The more intense heating and longer time in the bed exacerbated the more mild discomfort of my first visit. When I realized I would not be able to use the salon, I asked for a refund which was denied. I was told I could take out the prorated value in 'product', which I had already stated I was allergic to. I was told by the manager that she would contact the owner and call me back. She never did. I contacted her several times and never had a returned call from her. I stupidly dropped it, as I was busy and had other things going on at the time. This happened in March 2006. The manager had long reddish hair and freckles. I would not recommend this place of business. more
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