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Deschutes Property Management - 18 Reviews - 605 NE Savannah Dr Ste 1, Bend, OR - Property Management Reviews - Phone (541) 385-1515

Deschutes Property Management

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605 NE Savannah Dr Ste 1
Bend, OR 97701
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(541) 385-1515
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Deschutes Property Management - Bend, OR

Reviews

( 9 )
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( 7 )

Best

I have worked with Allison and the other gals at Deschutes Property Management for several years. I have rentals in Bend and I live in Portland. Anytime I need anything taken ca...

Worst

Mr. Scott, I think the best way to describe your business is a victim of its own success. You have quantity, I will give you that, but you lack quality service and a quality produ...

Editorial review from Citysearch 10/12/2013

Our experience with these guys has been on the positive side. They have always been on the ball when it comes to maintenance requests and I rarely (if ever) have to wait in the lobby to speak with somebody. To top it off, I told them I was going to be late with the following month's rent and they were cool enough to waive the fee for us so... yeah, I can't say I have any complaints about them. more

Editorial review from Citysearch 9/27/2013

I am an existing customer of DPM and I have always gotten prompt responses for maintenance needs and when annual inspections are performed they are very accommodating to our family's schedule. I recommend them as a provider and the staff is always very helpful and friendly and I am greeted by multiple staffers each time I stop in to pay rent or request misc. things. more

Editorial review from Citysearch 2/20/2013

DPM has been great! I would definitely recommend renting from them! more

Editorial review from Citysearch 9/19/2012

Thank you DPM for your great service and helpful, friendly staff!!! more

Love DPM! 12/27/2011

I have worked with Allison and the other gals at Deschutes Property Management for several years. I have rentals in Bend and I live in Portland. Anytime I need anything taken care of at one of the rentals I e-mail Allison and it is done! I can't tell you how much this has reduced the stress of owning a rental. I don't know what I would do without them! more

Wonderful experience at DPM! 12/14/2011

I recently rented a house through Deschutes Property Managment and found everyone in the office to be more than helpful and made the renting process extremely quick and easy. I would definetly recommend them to anyone looking to rent. more

I love my DPM family! 12/11/2011

DPM has always been fair and customer service oriented. They are there for the well being of their property owners, but treat you as a friend and respectable. Their services are complete with a user friendly website and a maintenance request section easily reached. I would recommend Deschutes Property Management to anyone I know looking for a great place to rent! more

Deschutes Property Management in Bend, OR 12/7/2011

I have been using Deschutes Property Management to manage our 3 rentals we have in Central Oregon for over a year now. We live out of town and they have done an excellent job at finding tenants and keeping the rentals rented. They are really good at communicating with me and get right back to me when I contact them for any reason. Their staff is very professional and friendly. They do a great service and it is so comforting to feel confident with the service they are providing. more

Deschutes Property Management 12/6/2011

Deschutes Property Management is a great company to rent from. The maintenance department does great work and are very attentive. The staff is full of knowledge and can answer all your questions. Very friendly and personable staff. I will rent from them as long as I'm a renter. more

Awesome Staff!! 12/6/2011

Deschutes Property Management is a great company to rent from. Their staff is very informative and always were attentive to my needs. I had a maintenance issue during my tenancy and they were very prompt to take care of the problem. They are very trustworthy and honest in their work and never lead me in the wrong direction. Everything was explained to me in detail during the application process and they were extremely easy to rent from. They have a great choice of properties at an affordable rate AND I was able to view the properties that I was interested in, in a matter of a couple of days even when there was a current tenant occupying the property! I would recommend DPM to anyone who is looking for trust, attentiveness and great staff to work with!! more

Great rental management 12/2/2011

The employee's at DPM are professional and have wonderful customer service skills.They have always helped me with any concerns I have had with my property in A timely manner.They are A wonderful company to rent from. more

Let's be honest 12/2/2011

As of 12/02/11 there were 10 reviews besides this one. 9 had only 1 review. 9 had joined on the same day as their one review The one that has 2 reviews joined on the same day as the review One joined one day before their review. CONCLUSION: They joined only to leave feedback for Deschutes Property Management. It is amazing that out of all the customers that DPM has, only 7 since 2005 went to the trouble to join Citysearch just to leave negative feedback! Keep up the good work DPM!!! more

Great company! 12/1/2011

Deschutes Property Management has been an awesome company to work with. They have very affordable properties and a great staff that is very helpful. They are very trustworthy and I would recommend them to anyone. Never had a complaint. more

Lack of Professionalism and Service 8/22/2011

Mr. Scott, I think the best way to describe your business is a victim of its own success. You have quantity, I will give you that, but you lack quality service and a quality product--you see dollar signs not the people behind the business. In a place like Central Oregon, reputation matters. So does going above and beyond to serve your customers. In the three and a half years I have been doing business with DPM not once has the person answering the telephone given their name when I have called. I have never been acknowledged or recognized when I come in the office despite my long rental history. I have never been thanked for my business. I am treated like a number on a form. I loathe dealing with the people in the office or having to do a maintence request. The homes have always been given to me in sub-par shape-in need of deep cleaning, garage door openers given with dead batteries, overgrown lawns, various things broken or not working properly, dirty carpets, dirty walls, etc. etc. And at disclosures I am told, ""Leave the property in as-good-as or better shape than when you received it."" Really? I know full well that you will attempt to charge me for things that I have nothing to do with, even normal wear and tear. I wish you were not the largest show in Bend. I wish you would get a clue and learn how to properly manage people and properties. There are so many incredible companies doing it really well here in Central Oregon. It?s never too late to make it right sir. more

RIP OFF 5/26/2011

We received only $5.00 back from our deposit. Which was just a slap in the face because we had the house professionally cleaned, i.e. carpets and windows, etc. They provided some pictures of little pieces lint and some other unreal shots that could be any house. When we complained they sent us the $5.00 check. This house was so dirty when we first arrived they had to have it cleaned. Later during our stay there was a smelly mold aroma in the winter. They cleaned under the house and tried to bill us. We found out that the house had a history of a mold problem - both physical evidence and a neighbor's statement. Don't use the company. If you do, don't be one day late in payment or they charge about $75.00. Photo every inch of it before you move in. more

Rude 4/12/2011

We were planning a move to Bend, found some houses we wanted to view on the internet. We explained to the property management that we would only be in town for the first week of April for job orientation and would be moving the first of May. They said to give them a call when we got there. \r \r So when we were there and had our schedule for the week, we called to set up appointments to view some properties. Unfortunately we had to work until 5pm everyday. THEY were unwilling to show any properties after 4:30. Told us to find a way to be available before they closed. This was not an option.\r \r We eventually found another company that was very flexible and worked very hard. We found a nice property within two days and signed a lease agreement.\r \r I would not recommend Deschutes for anything, the pictures on the website are deceiving. If you look at a photograh they have up and actually drive by the property, it doesn't look half as nice. \r \r Takes them about two days to return e-mails or phone calls also. I would hate to have an issue with a property and have to see how long it takes them to resolve it. more

The best property management 5/22/2010

Having worked with and dealt with Deschutes Property management for many, many years. They are always honest, polite, helpful. Renting will be a good experience if renters abide by the agreements, rules of the rental contract. The only time renters lose any of their deposits, are if the home is left in bad shape or not clean, which is up to the tenant. DPM has always been fair and easy to deal with. I will recommend them to anyone !!! Pros: Everything !!! They are great !! more

THE WORST, AVOID AVOID AVOID! 11/18/2009

Worst experience I have had in over 15 years of being a renter. Would send inspection notices so I'd clean and stress and have everything immaculate, and no one would show up. Happened more than once. Kept my security deposit with RIDICULOUS expenditures ($700 to clean carpets, that kind of thing). Demanded MORE money on top of deposits they kept, but when I fought back, they suddenly backed off. No telling how many people they've robbed with these schemes. No matter how much you like the rental property, no matter how careful you think you will be in documenting everything, TRUST ME, save yourself the stress and live somewhere else. It's not worth it! Pros: IF YOU WANT YOUR MONEY STOLEN, THEY ARE THE BE4ST Cons: YOU HAVE TO DEAL WITH THEM more

without a doubt the worst renting experience i have ever had 10/7/2009

place was very dirty when i moved in... place was pretty clean when i left... the bill was massive... be careful you will pay for every mistake you make with these people. save your receipt for shampooing your carpets or you will get charged for them to be done again and with the place i rented they dont do it. they didnt even vacuum. there was hair all over in the bathroom, the toilette had a red ring around it that was removable... should have been done before i moved in... they are pretty crooked. makes you wonder how they stay in business... probably not a lot of repeat costumers... Pros: not a lot more

Great renting experience 12/20/2008

Anytime something needed fixing, it was done right away. Very helpful and understanding staff. I love my home! I refer all my friends to rent from Deschutes. Pros: very helpful and honest Cons: Can't think of any more
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Additional information

  • Hours:

    Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED
  • Neighborhoods:

    Mountain View
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