OK, I'll admit it, I skipped going to the dentist for many years. So I made an appointment to go see DentalWorks at their new location in Durham, NC at Southpoint. I was lured in by the promise of "free whitening for life". I should have thought something was amiss when I made the appointment and they wanted to charge $120 for just the exam-- no cleaning included. However, it's been a while, so I didn't know any better. Another red flag should have been that the receptionist kept mentioning that I might need a "deep clean" if things were really bad. The "treatment coordinator" asked me right away (after dealing with the rude receptionists) if I had an electric toothbrush and then began to try and sell me one they sell there. Then the "hygenist" came in and did an exam. She said each gum was bleeding when she did her measurements and that there were "pockets of infection" all over my mouth. She said several of my teeth had "mobility", meaning they are moving all around due to loose gums. She said I had calculus buil-up and BONE LOSS. She said I had STAGE TWO PERIODONTAL DISEASE. Then she mentioned me buying the electric toothbrush as well. She said the x-rays of my back teeth didn't show the severity of the bone loss and pockets of infection and gum disease so she wouldn't even show them to me. She showed me my front teeth and tried to point out the calculus build-up (which I could not see) and how my gums were well below the level they should be at and pointed to areas of bone loss. I was very, very upset to say the least. Then the dentist (who was not the dentist they feautre on their website, photo and bio and all that jazz) came in and confirmed I had bone loss and that this was "serious". I had a tooth that had a previous root canal and he said the root canal needed to be done all over again and that I needed to see an endodontist, which he recommended. He said my tooth was infected again and that there was decay. He said I needed a crown on the tooth as well. When it was all over with, the "treatment coor
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