My wife and I recently moved into the Dean Water Supply area, and we really miss City of Tyler's level of service. This place is run by a group that obviously couldn't care less about their customers. They have our first meter reading as 10000 gallons! And, of the billing dates they have listed, we were only in the house for 5 days! The girl at the office said maybe the guy didn't get around to reading the meter until a week or so later than the billing date!? What a way to run a business. I can see I am going to have a lot of trouble with these idiots in the future! I also see the BBB probably coming into this equation! Love the area, hate the water supply!?
Pros: None found yet
Cons: Overpriced, monopoly, rude and uneducated employees
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