What a joke. Long story short - traded in car, bought newer car, drove car for week, dealership calls - need more papers signed, wait for an hour for them to acknowledge I existed, witnessed puny pip squeak finance guy belittle and embarass dealership employee after borrowing money from him (he seemed to enjoy taking his money then making him look stupid way too much), finance guy asked for $4000, don't have it ("give me my trade in back so I can leave humiliated"), trade-in currently not available, finance guy locks office and leaves with my car title in office, go back later to pick-up trade-in, trade-in not available, spend an hour explaining to salesman that I have no $4000 or co-signer (offers togive co-signer a check for $1000), bring in co-signer, not good enough, admit that they probably can't give them $1000 anyways, leave, come back to get trade-in, do same dance all over again, two days later - I HAVE NO NEW CAR, NO OLD CAR, NO CAR AT ALL! This is how we in American business treat newly widowed mothers of three who now have to take a cab to work and kids' doctor's appointments. Not just dealerships either - wait til the IRS and bank finish with you! I wish I could give them negative 10 stars.
more