WOW!! This is NOT the place to buy carpet. ALL Carpets at Dalton Carpet Outlet are NOT installed free like they advertise on TV . BUYER BEWARE, They are CROOKS!!! - At least the salesman & installer of D.C.O. @ Appleton West. This is my review & I won?t mention names, you know who you are and so does my Bank Headquarters and several other places I contacted. They used the bait and switch deal. I paid for carpet off the roll and ended up with a remnant with 2 seams. The 2 seams are in the most traveled traffic area, right where I said not to have a seam. The room isn't quite 13 x 14, but I was charged for 219 sq ft. They over charged me 37 sq ft of pad & carpet. The salesman called during the time the carpet was being installed and insisted on being paid for the rest of the balance in full & I did using my dedit card. After installer finished the carpet (never asked me to take a look @ the carpet and now I know why) he said ""your carpet is done & I need $125. I told him I just paid the salesman on the phone. He wanted me to call the salesman, so I did. The salesman said, you only paid for the carpet, you have to pay him for the installation. I told him I just paid the remaining balance in full. We argued back & forth & got nowhere. I told him my husband would call later. In the meanwhile someone from Dalton Carpet Outlet took out $125 with my debit. They had NO PERMISSION. So, if you don't want someone taking money out of your account without authorization, being over charged on carpet & pad or a poor installation. DON'T BUY YOUR CARPET AT DALTON CARPET OUTLET in Appleton (west) Wisconsin.
Cons: over charged & poor installation
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