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D'Elegance Salon & Day Spa Katy

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20940 Katy Freeway Suite E
Katy, TX 77449

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(281) 646-8001
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D'Elegance Salon & Day Spa Katy - Katy, TX
Reviews
( 39 )
( 1 )
( 2 )
( 1 )
( 23 )

Best

For me and my wifes anniversary i decided to get her a package from Delegance. I was confused on what type of package to get her but the lovely receptionist was eager to help me! ...

Worst

After reading such mixed reviews, I decided to risk this spa for myself. I wish i hadn't. I went in for a facial and pedicure. I was left in the waiting area for about 25 minutes,...

My wifes experience 1/4/2011

For me and my wifes anniversary i decided to get her a package from Delegance. I was confused on what type of package to get her but the lovely receptionist was eager to help me! I decided to get her 'Pamper Your Loved One' which consisted of sauna session, spa pedicure, Ocean splendor, 1 hour aromatherapy massage. I dropped my wife off early in the morning to get her services done because we had a dinner reservation in downtown. After picking my wife up later that afternoon she was glowing with happiness. And let me tell you i havent seen my wife so happy like that unless its in the bedroom. (if you know what i mean). She loved it and couldnt stop talking about it all night... even at the dinner reservation she kept blabbering about how they treated her with so much respect and offered her complimentary wine. Thank you delegance for helping my wife find something that pleases her besides me. hahah Thank You more

I cant believe this 1/4/2011

First time trying out Delegance Salon & Day Spa! I was astonished on how persistent the employers were to keep my satisfied happy and comfortable! Delegance gave me a good experience and i would love to visit them very soon! Thank you Delegance! more

Mistake 1/4/2011

I have read every review in Houston about Delegance. & I have one question... where do these people get these negative insults from? I tried out delegance many years ago and i am still an ongoing client of theirs. and from the reviews i have read (BAD) they dont seem nothin like delegance? Delegance is a peaceful place. Offered complimentary wine and with a package there comes a elegant lunch. Served with candles lit. For my daughters birthday i sent her to delegance and bought her an all day package. I also bought my daughter one of their packages that come with a limo service! My daughter loved it.. she could not stop talking about Delegance and how pleased she was with me to give her a gift like this. Im glad my daughter appreciated it.. . Delegance truely defines the meaning of elegance. And if you know anything about GOOD SERVICE and CLASS then you know delegance is just that. The place is elegant , both places; Houston location and Katy location. Thank you Delegance for pampering my daughter and giving her what she deserved... GOOD SERVICE! i will be coming back for valentines day! more

Bad or Good? 1/4/2011

When we consider going to a day spa first thing that comes to mind is .. is it even Good? I reviewed Delegance from many sites. Read some good and some bad reviews. I was a little skeptical about if i really wanted to try this place out. But i did anyway.. i gave it a shot! I have been to many day spas around the world, From cali to miami and my hometown houston! I have been all over houston searching for a Good day spa.. thats not just filled with asians (pardon me) but we all know some oriental palces are not at all good.. especially the fungus that some of them carry. I was astonished from what i got out of Delegance! They are not only rated as #1 top day spa in houston but i think they deserve a reward for client appreciation. They truely treated me as if i was a queen? I enjoyed this day spa very much so... and i would love to visit this place more often! I consider anyone and everyone to try this place out before reading these reviews. I certainly was not going to try this place out because of some reviews.. but goodness are those reviews wrong! Delegance will def. see me soon.. REAL SOON! and i would love to tell all my friends about this place. Thats why i started here.. to tell everyone who reads these "OVER-RATED" reviews to try it out for your self! THANK YOU DELEGANCE more

Who knew 1/4/2011

Who knew that you could be treated like royalty in any business? Especially a day spa?!!! Decided to take this place into consideration. Everyone has been talking about Delegance.. rated as #1 top day spa's in Houston. I read most of the reviews.. some bad.. some good. But you cant believe everything you hear right? Well thats exactly the motto that i live by. I checked this place out to see for my self. I received a blow out for my hair spa pedi and mani. The lady that did my pedi was a very nice woman. She offered me a beverage which was very polite of her. The employers talked to me adn kept me company which i appreciated. Over all this experience was a very good one. I suggest anyone who wants to try out a REAL top of the line day spa to try this one out! For the bad reviews that i read didnt make sense at all? Im honored to write a good review for a place that deserves it! Delegance im coming back soon! THANK YOU more

Best day spa in houston 1/4/2011

First time having services from this day spa. I was a little nervous but when i arrived the employers made me feel comfortable. offered me complimentary wine! The packages are amazing.. offers limo service and lunch on the house. I decided to get a whole day package. Received a massage by a very good masseu Ana. Got my nails done by Betty. Over all my expierence was good! I recomend anyone who enjoys a peacful day at the spa this is the place to be. I will be coming back! Thank You delegance more

Dont wast your money here 9/28/2010

Went in Blond with an angled bob. Came out looking grey and like they cut my hair with a bowl on my head. Hairdresser but dark brown all over my head then put back in 4 foils for highlights. I left with 1/4" roots showing. Way overpriced for the job they do. more

Worst Wax 6/28/2010

I've heard good things about Monica, so I booked a waxing and facial with her. She half-a$$ed the waxing, left patches of hair down there, and she did nothing but complain about how much she was tired of doing brazillians. She didn't even go over the area with tweezers, so when I got home I had to remove what she didn't. She did my facial afterwards and the experience was lacking. She didn't even do an extraction! Which was why I needed a facial, to unclog my pores. Way over priced for a job half done! Pros: none Cons: too much Hype more

Not recommended 3/30/2010

I chose this spa because I have gone to the one on Westheimer which was wonderful. I do not recommend the KATY spa. The staff was not very professional. The facial and massage was not for the full allotted time. The products used were not quality. The pedicure took forever. Experience was lacking for all services. Pros: location Cons: customer service, experience more

There is definitely a Diamond in the ROUGH here! 3/4/2010

Best Brazilian on this side of town for sure! From what i understand Monica is well known around Katy for her advanced medical skin knowledge and designing some beautiful eyebrows! But boy does she do a mean brazilian wax & super fast! She is super friendly and makes it easy and comfortable. One thing i will say is the owner and administration at this place sucks! Lots of bad attitudes in there! I've also noticed the salon side needs alot of work! The stylist are always on the phone while working. I would never get my hair done here! The massage therapist talks way to much for anyone to enjoy their service! Anywho the only reason this place has my business is SOLELY because of Monica. She should open her own place or work elsewhere! She really doesn't belong here. Pros: Miss Monica Cons: Owners, Attitudes, professionalism more

WORST SALON EVER 1/27/2010

I PAID MORE THAN 700 USD TO GET MY HAIR BURNED. If you visit this salon you will get out of it crying as I did. I have no idea how they are still doing business, it's unbelievable Pros: WORST SALON EVER Cons: EVERYTHING more

HORRIBLE CUSTOMER SERVICE 10/30/2009

A couple of months ago my husband got me a gift cert. to D' Elegance Salon & Spa in Katy. On yesterday I called to make an appointment and the clerk booked for me for today (30-Oct). Unfortunately my 2yr old son woke up with a cough & fever so I couldn't take him to daycare and my appt for the spa was at 11. So I called the spa to reschedule and immediately the clerk told me there were no refunds & they require a 48hr notice. I explained to him that I didn't want a refund only to reschedule & I had just made the appt. the day before and he bluntly asked me what was my problem & why couldn't I come in later today, and I repeated my situation. At the end of the convo he speedily said well you have a nice day & hung up on me! So I called back to speak with managent and he told me he was the owner/ manager! I told him that his customer service skills & professionalism needed work & that I would not be recommending his place of business. I had to tell my husband that i couldn't redeem the certificate b/c there is no way I would sit in that place after being treated horribly over the phone. $200 wasted... Pros: NONE! Cons: UNPROFESSIONAL more

Awesome Brazilian Wax! 9/1/2009

I had a brazilian done by Monica and it was by far the best! I found Monica through city search as they listed her best brazilian in Katy Tx! So i am writing a review in hopes that someone else looking for an awesome person to go to this might help them. I was a regular at the well known Helena's brazilian in the galleria area bc they are the most popular in houston and don't get me wrong it was good but Monica here in Katy at Delegance was Excellent! i will follow her where ever she goes! Very sweet, very attentive and extremely fast and the least painful brazilian. Monica your are awesome girl! These reviews below are very true! Ladies if its your first time to have one done don't worry about feeling uncomfortable at all. She makes you feel extremely comfortable and she knows what she is doing! The staff is very friendly they welcome you and make you feel at home. Pros: Nice atmosphere, friendly staff Cons: small sign out front, loud construction next door more

Awesome Brazilian Wax! & Best Facial! 6/18/2009

I have been to alot of places for Brazilian waxing and have had horrible experiences!!! I was a little bit scared to have one again, but i thought what the heck! Summer is here! So i heard about Monica the Medical skin therapist, and her facials are OUTSTANDING by the way, anyway, A friend of mine had recommended me to go to her and her only for my wax. She right away was so friendly and made me feel so comfortable and knew what she was doing! I do not like to go to multiple places for that particular wax and its so awesome to have found her! So KATY TX! GO SEE HER! She is so Precious and Easy to talk to and open up to! Even just talking with her is worth paying money! I agree with the review below completely! Now the Brazilian is a bit pricey i think $75 or $85 but she is by far the best and worth every penny and she will have you out in 25 minutes or less! You will not be let down! Her Facial and tension massage is amazing! The parking during lunch hours is a bit of a pain but eh... its not always hard to get a parking spot. You must check it out! Thank you D'elegance! ******THANK YOU MONICA!****** Pros: Nice environment, friendly staff, Monica the facialist Cons: Parking... due to restaurants more

BEST ESTHETICAN & BRAZILIAN WAX IN KATY! 6/18/2009

Monica is by far the BEST skin therapist in Katy! Finding a good skin therapist is like finding a good boyfriend! HAHA! SLIM TO NONE! SHE DOES THE BEST BRAZILIAN EVER AS WELL! I used to go to Cinco Spa since they are the "best" and they messed me up and Butchered my eyebrows! Monica got me back on track fixed my brows and my skin! She does the best Waxing and Facials in all of Katy Tx! She is super sweet, soooo cool and makes you feel very comfortable when you are with her! She is Funny too! If you have a question about your skin she has an answer! I Promise you will love her too! So, THANK YOU MONICA!! YOU ARE THE BEST! I WILL NEVER LET ANYONE TOUCH ME BUT HER! Thank you D'elegance Y'all are all so friendly as well! Pros: Monica the Esthetican! more

Great Massage! 5/28/2009

In reading the nasty reviews I thought I had to write something about my visit. I had a great experience at the spa. Ali was my massage therapist and she did an awesome job!!! She was very attentive and thoughtful of my needs. I also did the whirlpool bath, and found that very pleasant. I encountered the owners and found them to be kind, and helpful. I did see that a lot of the complaints came from the salon side, and maybe that’s another story. But... I was over the moon with the services I received. I actually called back 2 days later to schedule myself and my husband for the following month. Pros: Everything besides the wait Cons: Waited about 20 minutes and had an appt. more

Very Pleased 5/18/2009

my friends have been telling me to visit this place for a long time and i finally decided to go. i loved how my hair came out the massage was perfect and very relaxing and im impressed that i was offered complimentary wine. I sudjest everyone to come to this place it truely is remarkable & stuning and i will be back very very soon. Thank You All Pros: prices location services and people that work there Cons: n/a more

Perfect Surprise 4/9/2009

I wanted to give my wife a good gift for our anniversary and I also wanted it to be a surprise. I decided to get her an all day package from delegance. Since I work so late I dont have time to go and pay for the services that I wanted to get for her. I called the salon to give them my credit card number to pay in advance so my wife wouldnt have anything to worry about and i was informed that they have a new online booking technique. I decided to check it and it came out it be so accommodating. I enjoy the new online booking that they have on their website and i recomend anyone who like to save time and gas to use this!!! Pros: Website, locations, princing, services Cons: Only two locations more

Online Booking 4/9/2009

The enviorment and professionalism is what made this place special to me. I was looking for a day spa on the net and i came across this one. They had a nice website, very detailed and had enough information about it for me to decide that i want to try this place out. I was browsing around the site to get the number to the place to make an appointment and they actually had online booking?? which was very convenient for me because i could pick what service i wanted at what time and with who i wanted my service with. I thought that was very neat and i dont know of any place that actually has an online booking! Pros: Location, Pricing, Cons: Nothing more

My Expiernce 4/8/2009

I enjoyed my gift certificate my husband gave me for my birthday. I had an all day package of relaxation. My services included a massage facial the sauna which was so unique and my hair done. I loved everything about the place and im so happy my husband gave me this gift. They did such a well job of keeping me relaxed and attending my needs. Im going to come back very soon and tell all my girlfriends about this place. Thank you Delegance!!! Pros: People, Services, Prices Cons: Nothing more
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Editorial
  • A full-service salon and day spa on the Westside offering inside-the-loop flair with easy access for suburbanites via Beltway 8.

  • 2/7/2007 Provided by Citysearch
Additional information
  • Hours: Mon-Fri 10am-6am, Sat 9am-5am
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