Made an appointment to see Dr. Huang today because my doctor, Dr. Avery, is on vacation. I waited in the exam room for more than 45 minutes before Dr. Huang showed up (terrible attitude in tow). I explained that I was a patient of Dr.Avery, gave him a brief history and some detail regarding changes to my symptoms - which included severe pain in the top of my foot and trouble with mobility. Dr. Huang had me walk in the hallway and did a brief check of each foot. He then told me numerous times that he couldn't help me because I wasn't his patient. Further, he said that he didn't know my history and there wasn't anything he could do for me. I challenged him,asking if I was understanding him correctly, incredulous at his flip manner. He responded that my reflexes and circulation were fine and that, "if a rheumatologist, orthopedic surgeon and Dr. Avery hadn't figured out my problem, I certainly can't do so in ten minutes". Dr. Huang was rude, inpatient, insensitive and immature. He showed no compassion for me whatsoever.
My symptoms have changed in the last week and I needed some relief. All I got was Dr. Huang's sarcasm. I asked him several questions - all were answered with a sarcastic, "I can't answer that, you're not my patient." I got off the exam table and told Dr. Huang that I couldn't believe I'd waited 45 + minutes to be spoken to in this way and not received any treatment. Then he wanted to talk?!? He suggested that I may want to see a neurologist and said that, if I'd just give him five minutes he'd.... I said, you'll what?
No answer. The only decent thing he did was offer to refund my co-pay. I refused, telling him that I was leaving. He sarcastically said that he hoped I felt better. I asked to speak with the office manager on the way out. She was courteous and apologized to me. Too little, too late. I can't remember how long I've been a patient at this practice but, during this time, I've seen Dr. Hammer (A+), Stacey Bauer (A+) and Dr. Avery (A+). After today, I doubt that I'll ever go back.