Very small time operation. Owner himself comes out to install system. Apparently he has been doing this for a very long time. Found him in the yellow pages but was so impressed with his website that I didn't even call any other satellite dealers. Apparently we can't mention web addresses here but you can Google the business name to find it. The website isn't pretty but it is VERY informative and straitforward. It is chock full of actual regular prices where other sites tend to focus on the ""special introductory offers"" and leave you guessing what the service will eventually cost. The dish was installed very inconspicuously and works great.