This is Tamara from Creative Colours and I take my reviews and work very seriously. It is important for people to know that my reviews are all 100% true and I have 10 years of experience and I take many next level cut and color classes regularly--> I am a good hair dresser  and to compare me to Supercuts is a huge injustice and very disturbing.  I cannot say why this client needed to so severely berate me publicly, for I GUARANTEE ALL OF MY WORK, AND ASKED HER AT THE TIME IF HER HAIR WAS WHAT SHE WANTED AND SHE SAID YES AND TIPPED ME $35(over 30% tip)!! If later she has lots to publicly complain about, then I would encourage her to improve her in person communication skills vs pointedly damage a hard earned quality reputation. It is true that we have a review program, but it is not in exchange for positive reviews, it is simply a system we have for our clients to share in their honest experiences and be allowed to sample a new service with us for their time= win/win. Read the details of the many reviews, clearly they are 100% genuine! A few months ago I went through a crazy period in life and I remember clearly the 'over the top' day that she refers to! The client who was 'too ash' spent the first 20+ minutes in consultation saying 'no orange, I only like ash,' and then was 'too ash,' but when she returned for her next color she said 'you were right, do it exactly the same...""  and she will admit this is just her personality, she is always unhappy with her hair at first. The cut comment was a client that always complains about something, but returns only to me for years. The brow wax is the only negative wax client I have ever had and I fully responded to her concerns (her brows were perfect she simply wanted them HUGE) by refund and on google reviews. This reviewer told me she wanted a chunky weave and after the wash she said she wanted more lighter chunks around her face. I asked her if she was happy with the rest of her color and she said she was->finished roots MATCHED EXACTLY THE COLOR SHE CAME IN WITH--> golden! While I took the extra time to add in more highlights, I could have easily toned her hair. She specifically asked for high lift blond 'chunky' highlights, which she now calls white streaks! I do modern finish dry cutting and I do an invisible layering technique that my long haired clients love, which is the cut I gave this woman, that is anything but a 'supercuts' technique. In fact, I can't even have any one else cut my own hair anymore for no one seems to be able to master this technique. So I finish here with sending in regular clients to affirm my quality and can only hope that you who are reading will consider her extreme position and use my many other positive reviews in feeling confident in choosing Creative Colours : More than a Common Salon & Spa.  Blessings
                        
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