I went there several Months ago, I had questions about an XM reciever for my current car stereo (2004 Murano) I was told right off the bat the only way to do anything was through FM modulation, I knew this was incorrect but I just chalked it up to a bad day. Went back last week, I wanted to add an Amp and Sub to my Car WITHOUT tearing out the current head unit. The Nissan Murano's radio is heavily integrated with the cars electronics and ripping it out is really not an option. So I walk into Creative acoustics and the owner or some person who worked there was content talking to one of his buddies on the couch and totally ignored me, I walked into one of the offices and asked if any sales folks were available, the lady seemed embarrassed and called someone in the back, 10 minutes went by and she tried a second time, this time someone came out. So, the sales person (Buddy) comes out and I tell him what I am trying to do, his advice? "tear everything out" I explained to him that I really didn't want to go that route, he then advised me that there was nothing that could be done. I was patient but realized by the body language that I was bothering Buddy, I told him that on the Nissan Murano Forums there were hundreds of folks who have done exactly what I was trying to do, and I have myself added Amps and Subs to factory vehicles in the past and the work was done by Circuit City, so was he sure this couldn't be done? He was adamant that this would never work, but that didn't surprise me because when I went in the first time I had also asked about replacing my stock speakers with other 2 ohm speakers, Buddy once again told me these didn't exist, which of course is false since the infinity Kappa's are 2 OHM Speakers. Buddy assured me that was wrong, he then told me how busy he was and left.
Pros: None I experienced
Cons: Absolute Customer Indifference