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Countryside Pet Spa - 8 Reviews - 7769 SE 282nd Avenue, Gresham, OR - Specialty Animal Services Reviews - Phone (503) 663-3370

Countryside Pet Spa

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7769 SE 282nd Avenue
Gresham, OR 97080
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(503) 663-3370
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Countryside Pet Spa - Gresham, OR

Reviews

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Best

This boarding facility is wonderful. They’ve been in business forever and definitely know what they’re doing. The dogs are well cared for in a safe and sanitary atmosphere. It’s o...

Worst

They will nickle and dime you to death. Stay away if you want your change to stay in your ashtray. Not to mention the owner is an jerk. He has no empathy or care at all! We will N...

STAY AWAY TO KEEP YOUR POCKET CHANGE 6/1/2011

They will nickle and dime you to death. Stay away if you want your change to stay in your ashtray. Not to mention the owner is an jerk. He has no empathy or care at all! We will NOT be back. Please Beware. more

Countryside Pet Spa @ 7769 SE 282nd Ave Gresham 12/9/2010

This boarding facility is wonderful. They’ve been in business forever and definitely know what they’re doing. The dogs are well cared for in a safe and sanitary atmosphere. It’s obvious that the staff loves the dogs. They go the extra mile to make sure your dog’s stay is a positive experience. Your dog will tell you so. Our dog gets so excited when we turn the corner to 282nd. He knows where he’s going and is happy to be there whether it’s for grooming or boarding. You can rest assured that your pet will be safe and well cared for at Countryside. more

Avoid this place at all costs!! 1/15/2010

Countryside will wring you dry of every penny you have. They overcharge to begin with, and in addition they charge for every single little thing they can. Walks, feedings, snacks, ""snuggles"", all cost extra! They feed all dogs a single serving early in the morning, but if you want your dog to recieve additional feedings they hit you with extra charges. So basically if you want your dog to be fed more often than every 24+ hours, you have to pay for it! The place is also severly lacking when it comes to modern technology... they have no air conditioning, and i feel bad for any dog that is subject to being boarded there in the summer. They ""solve"" this problem by spraying the poor dogs with water once a day. They also have no computer system, so checking in and out takes a huge amount of time. All their files are on paper and they have to hand write everything. The entire place also smells strongly of urine and feces, and although it is to be expected, the smell is overwhelming... which says a lot about how well they maintain and clean the place (NOT WELL!). Pros: Location Cons: Everything else more

Always the best 10/14/2009

I love Countryside pet spa! They have great employees and its a top rated kennel. I see people have complained about hours, but being a business owner myself I can understand being on time. The hours are explained and posted everywhere, so why cant people just be courteous . One of the reasons this place is so great is that it is family owned and I think its important to respect the family's hours of operation. As for the grooming, I wouldn't take my dogs anywhere else. I know they are being treated with love there! You must book in advance. Like any great salon Katy books up in advance!! I know people who drive a couple hours just to keep their pets at Countryside... and there is a reason for it! I would highly recommend this place. Oh...and by the way that is not the address for this business. Its 7769 SE 282nd, Gresham. Pros: Great employees, dogs leave happy Cons: Not near the city more

Recommended. 1/11/2009

We have been recommending Countryside for boarding for years. We have never had a complaint from our clients and they are always happy and the dogs are happy too! Recommended! more

It has been recommended to me by a number of people 8/14/2008

I have to be honest and say i have never used Countryside, but it has bee recommended to me by two different vets. and three vet. tech. I have heard fabulous things about it and if i needed to board one of my animals there, i would do it in a heart beat. more

Customer Service is NOT their priority 5/6/2007

I have used Countryside Pet Spa various times. The kennel is very clean and the dogs have a lot of room in their kennels. I believe that they are well taken care of. That being said, I went to pick my dog up (after driving back from Canada) and their closing time is 5pm on Sundays. I was 4 miles from the kennel at 4:50 pm and there was a lot of traffic. I called and informed them that I was almost there and they said I had 10 min. to get there. I arrived at 5:02 pm. Literally 5:02pm. The girl that works there closed the front door. I asked if it was ok to pick up the dog and she said ""Sorry, too late, it's already closed."" And proceeded to go back inside the kennel. Now is it just me or does that seem like awful customer service? I will not recommend this kennel to anyone that expects a good customer service experience, especially when they are not an inexpensive kennel, they are not the most convenient to get to and I am a repeat customer. I plan on doing a little research and finding a new kennel for my dog. It really marred the end of a great long weekend away.Please post suggestions of kennels in the SE area. I would appreciate it. Thanks! Pros: Clean, large kennels Cons: Non-existant customer service more

Inconvience at its worse 4/20/2007

The paperwork cannot be completed in advance and every little thing will require an extra charge. This place skimps on everything they can even feeding only once a day. I booked 2 weeks in advance during the off season and grooming wasn?t available that entire week. I did pay for extra play time but even that is only 5 min a day. All in all, I would rather drive all the way out to the West side to board my dog instead of going to this place 1 mile away Pros: attractive location Cons: everything else more
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WARNING: Your Pet May Not Want To Leave!

Owner Message

  • Welcome to Countryside Pet Spa. We are a local family owned all Breed dog & cat boarding kennel serving metropolitan Portland since 1980. Countryside is a completely modern facility in an idyllic country setting on 10.5 wooded acres.<br /><br /><br />A tree-lined lane leads from 282nd Avenue to the receiving and parking area. We offer a variety of services such as Professional grooming, Spa treatments and a retail store. We have been vote "Best Pet Kennel" 2008, 2009, 2010, 2011 and 2012. Our philosophy has always been to care for our guests the way we would want our pets cared for.<br /><br /> <br />We have 50 units for large breeds and 50 for small and senior pets. Each guest space has a 12 sq. ft. heated sleeping/eating area and a 40 sq. ft. play area that is well ventilated but is enclosed from the elements. We have 2 indoor play arenas, wooded trails for nature walks, and a snack & snuggle service for our boarding guests.<br /> <br /><br />Our cattery is located in a separately heated, sound proof wing with 24 kitty condos, some of which are connected with a door so kitties from the same family can visit back and forth but still have some privacy. The cattery contains its own sunny bay window play room with climbers and toys where every guest individually spends time daily.<br /> <br /><br />Countryside Pet Spa employs an average of 10 to 12 staff members to care for our guests and maintain the facility.<br /><br /><br />We play satellite radio for our pets’ entertainment and soothing Spa music for a restful evening. <br /> <br /><br />WARNING: Your Pet May Not Want To Leave!. <strong>For Dogs:</strong><br /> <ul> <li>Nature Trail Walks- a trained staff member will take your dog on a stroll up a country road or on a wooded trail,about a 1/2 miles hike (on leash of course)</li> <li>Indoor Play Session- there are a variety of toys available for your pet to choose for their plays time. Playing ball,Frisbee or chasing a kennel attendant,your dog is free to run around in an enclosed arena... a great rainy day alternative</li> <li>Snack & Snuggle- cuddle session with attendant,loves and a gourmet cookie treat,brought to their door</li> </ul> <br /><strong>For Cats:</strong><br /> <ul> <li>Sunbath- Thirty minutes or an hour of undisturbed time to relax in the play room</li> <li>Mock Mouse Hunt- An attendant will play with your kitty in the play room,using an assortment of mouse toys</li> <li>Snack & Snuggle- Same as above</li> <li>Grooming / Spa Treatments- Come pamper your pet in our soothing grooming parlor. Your pet has the opportunity to enjoy a therapeutic and cleansing bath,while getting a muscle-relaxing massage in our custom stainless bath tub. Our Professional dog groomer is available during stays or between stays to attend your pet,whether you'd like a bath,nail trim or the full grooming experience</li> </ul>  <br /><strong>Holiday Events:</strong><br /><br />A tradition at Countryside Pet Spa has been our holiday themed events for our boarding guests. We have a 4th of July BBQ,Pet Olympics,Camp Snoopy,Safari Days and our Easter Bone Hunt.<br /> <br /><strong>Pet Report Cards:</strong><br /><br />Each pet takes home a personalized pet report card giving a daily account of their stay with comments from their care givers,family's love reading them.<br />

Additional information

  • Hours:

    Mon 9am-7pm ; Tue 9am-4pm ; Wed 9am-4pm ; Thu 9am-7pm ; Fri 9am-7pm ; Sat 9am-3pm ; Sun 3pm-5pm
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