Computer Repaired While U Wait

The guy behind the front desk was great. Very helpful, professional, and enjoyable to work with. The owner was not so much. He refused to honor the warranty for his work. \r \r He replaced a broken iPad screen for me, and within two weeks, the screen was coming off. It's as if the adhesive he used didn't work. To make matters worse, the screen started to pull away in places that caused another crack to form along the bottom of the screen. When I took it back in, the owner said that this problem was not covered under warranty. He refused to tell me what the warranty covered but said that the screen coming up due to bad adhesive was not covered. \r \r This was after the guy behind the front desk said that it should be covered when he checked in the product for the warranty work. The front desk guy said that they don't like to do warranty work and laughed when he saw that the owner's work was the work that required use of the warranty. \r \r In summary - dishonest owner who refuses to stand by his work. If you don't take pride in your work, you don't deserve more customers. more

Since 1998 Computer Repaired has been serving the the Irving location. We have over 5,000 customers every year for the last 15 years. From that number less than half a dozen people chose to post mean spirited reviews. Citisearch will not remove reviews from from small business who chose not to do legal battle. If you wish to get a more accurate picture, kindly contact BETTER BUSINESS BUREAU. more

Dropped off laptop. Was told repair would be done in two days. Said a guy name Sam would do the repairs. Called in once a day to check progress. Staff tells me the same thing over and over. ""Sam is on some errand and should be back in an hour."" (I don't think this guy even exists because I get the same message ever day at any random time) Came to check in on the 3rd day. Staff told me laptop could not be found. Said Sam probably has it to get work done on it but couldn't verify. Said Sam would be in about an hour. Came back 2 hours later, with no surprise, Sam was not there. Asked another staff and they found the said laptop on top of the desk in another room (it was there in plain sight) with no work ever done to it. Not sure if they lied to me about this ""Sam"" and his existence or what, but just being told something and getting nothing is enough for me to go elsewhere. I say STAY AWAY!!! Pros: Catchy Store Name Cons: Beware of Sam more

It was awful I took my laptop in and they screwed it up even worse said they couldnt fix it they had to order a part. I said fine but still had to pay 160 bucks but was promised when the part came in it would be a free repair . So quess what I got a call saying the part was there took my laptop in and then went to pick it up and I owed out of the blue another 160 bucks! I asked to speak to the manager he was no where to be found he also wouldnt answer his phone .So I was stuck paying the 160 or I coulndt get my com back!!!!! they are aweful!!!! Cons: liars more

I love macs, but honestly I don't have a ""mac budget"", I have a ""working student budget"". These people had some macs at affordable prices. All I really needed was a new Pro keyboard and heard they had some good stuff so I checked it out. They had entire mac systems, who else has that in this neighborhood ? ! I couldn't believe it. If ur working with a budget, this is the place for u. Pros: thumbs up more

I wanted to check this place out first before I gave them my laptop to repair. I got there about 10:00am in the morning and the place was very busy, I didn't have to wait long to speak to a tech because they had about 4 techs helping customers. I explained hat my laptop wasn't powering on and how much it would cost to fix it. The tech name was Brandon and he told me that there waould be no charge to determine the problem and labour charge will never exceed $89 for each laptop. There was an elderly couple next to me whom brought in their desktop to be looked at. After a few minutes the tech told the old man and his wife that the problem was caused by the power supply switch was changed from 115 to 220 and that there would lbe no chage for correcting the problem., I thought to myself this is the most honest repair shop i have seen. Anyway I went to my car and got my laptop. They told me the DC Jack was defective and they will have it fixed for me within four to six hours. I would recommed this place to everyone. more

this store is nothing but a hustle i took my laptop to remove a virus. It was fine for a day afterwards i couldn't even get on the internet . he gave me a thirty day warranty, i came back and he wants to charge me $40 dollars extra of what he originally charged me. this guy is also rude and thinks he knows everything. i woudn't recommend this place to anybody. more

This repair shop might be okay for laptops but beware of taking a desktop in. If there are problems when you reinstall it at home, you have no recourse but to lug the thing back in and, in my case after 4 returns trips, it still didn't work. more