Trying to find out why my service has been interrupted and when it will be back on. Both my wife and I are disabled and MUST have communications. Why do I have to write a book to get through to your office? Why do I have to write a book to get in touch with you? My review right now is a rock bottom.
Pros:  When it works--fine
Cons:  When it doesn't work you can't get in touch with anybody
                        
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