Complete Touch Cleaning Service, Inc.

Less than pleased with the job that was done. They broke part of a light fixture, didn't tell us, didn't clean some fixtures, didn't wipe down cabinet faces. Was looking for attention to detail. We were keeping up on the cleaning cause house was up for sale. We were having an open house and wanted professionals to help with details maybe we forgot. I let the owner know of our disappointment, she asked us? how she can make it up to us, gave her a couple of suggestions, and she said no! (asked for partial refund or deal on cleaning when we moved). She then offered some "" discounted"" services, but at that point I was just done and just asked for refund of not even half. She never refunded us!!! Nice customer service, NOT more

Awesome! The lady came on time, did an excellent job, and was very nice. Very good experience. Will use this company in the future. \r \r Kate L. more

This was just OK. I purchased the service through a Living Social deal online, so for the money it was alright, but not as good as other services I have used. They were late and did a fine job cleaning through the list I gave them. I had to supply the vacuum and mopping materials for them, which I wasn't expecting. The floor still had dirty spots after the mopping. Several items were also placed in different spots after they dusted/wiped things. While it was nice to have someone else clean, I cannot imagine paying full price for the service. more

12/14/07 .. Vicki cleaned our 1200 sq ft home. Not terribly pleased. Small annoyances but I was paying for service. Room waste baskets were emptied but no new bags put in & they were left on the counter for insertion; a really smashed Christmas angel with no note to say what happened. Luckily, although a favorite, not an heirloom; unwashed ash trays, pictures/mirrors left off center, vacuum cleaner left in middle of living room, \r unwashed dish left in sink .. one of the reasons I need help is because of a hand infection. I cannot immerse my hands in water; objects on floor moved but not returned to where they were. On a positive note, the floors and bathrooms looked good and all carpets looked vacuumed. Furniture was polished. It looked like our cleaner was in a hurry. I think two people do a better job than one person. It takes too long for one person to do a thorough job which wasn't all that thorough this time. While I would use this service in the future, there are some ground rules that need to be met in order to justify cleaning. rate. Next time, if something is broken, an explanation/remuneration or apology is definitely in order!!\r \r Perhaps you could work on these things before the next cleaning appointment is scheduled??? Pros: on time, vacuuming thorough, furniture polished Cons: broken Christmas decoration, pictures/mirrors left off balance, vacuum cleaner in the middle of the floor, unwashed ash trays, more