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Community Automotive Repair - 8 Reviews - 846 Fulton St E, Grand Rapids, MI - Auto Repair & Service Reviews - Phone (616) 774-7048

Community Automotive Repair

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846 Fulton St E
Grand Rapids, MI 49503
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(616) 774-7048
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Main categories:

Auto Repair & Service

Related categories:

Automotive

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Community Automotive Repair - Grand Rapids, MI
Community Automotive Repair - Grand Rapids, MI
Community Automotive Repair - Grand Rapids, MI
Community Automotive Repair - Grand Rapids, MI
Community Automotive Repair - Grand Rapids, MI
Community Automotive Repair - Grand Rapids, MI
Community Automotive Repair - Grand Rapids, MI

Reviews

( 4 )
( 2 )
( 1 )
( 0 )
( 1 )

Best

Good: I like the professionalism of the staff. Front to back, this shop cares and it shows. The sales team spent a lot of time answering all of my questions. In fact, the first...

Worst

f you value your car do not bring it there. These people are very dishonest. They are rude and argumentative. They deny everything. Customer service is dreadful and the owner is a...

Only place I'll take my car 12/1/2010

Good: I like the professionalism of the staff. Front to back, this shop cares and it shows. The sales team spent a lot of time answering all of my questions. In fact, the first time I came here about 4 years ago they saved me over $700 because they were able to confirm that work I had recommended from another shop wasn't necessary. That's just it, they are honest and straight forward. I'm not looking for the cheapest place in town because you get what you pay for in those situations.. Bad: The only thing I really didn't care for is the fact that I wasn't made aware up front that loaner cars were available. Instead I ended up taking a courtesy ride back to my office from their shuttle. On most days that would have been fine but I needed transportation when they had my car. This is a very small oversight and it really isn't that big of a deal. I now know what is available and have taken advantage of this benefit many times.. Improvements: Would be great to have a vending machine with snacks. There is great coffee available but no snack food options to compliment it. Again, this is minor but since you asked I believe it may be important enough to note. Also, I like the fact that you wash my car but would appreciate the option of receiving an immediate wash or a voucher for a future wash.. Other: I find it comical how certain people can come on here and think they might draw attention away from Community Auto by leaving reviews that suggest this place is dishonest. While nobody is perfect, I can absolutely assure you that the people at Community Auto are as honest and up front as I've ever experienced. People here should take those obvious attacks exactly for what they are, a ploy to turn you against this shop. I wouldn't be surprised if their competitors are authoring them out of fear.. more
Owner response
Owner response 12/29/2010
Thank you for the very thoughtful review. Our goal is for all our customers to receive great customer service at all times. Your comments help us to continue to grow closer to this accomplishment. We appreciate you taking the time to make suggestions for improvement as well.

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Superb Business and Owner 11/30/2010

From what I know of the owner, Dick Zaagman, he is an honest man and runs a great business. His integrity and care for his customers is outstanding. Definitely recommend this business. more
Owner response
Owner response 12/29/2010
Thank you for your kind words, Chelsea. We’re glad to hear that your experience with Dick Zaagman has been pleasant.
Owner response
Owner response 12/29/2010
Thank you for your kind words, Chelsea. We’re glad to hear that your experience with Dick Zaagman has been pleasant.

Thanks for the customers! 11/10/2010

I work at a shop outside of GR and thanks to their exorbitantly high prices and dishonest practices we have gotten several new customers as a result. So thanks guys! more
Owner response
Owner response 12/29/2010
Thank you for taking the time to post your comments. We appreciate all feedback.
Owner response
Owner response 12/29/2010
Thank you for taking the time to post your comments. We appreciate all feedback.

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Character Review 10/30/2010

I have know Dick Zaagman the owner of Community Automotive for over 10 years. Dick is an honest and caring businessman and I would recommend his business to anyone. TJ Reilly more
Owner response
Owner response 12/29/2010
Thank you for your kind words, TJ. We hope things are well in Happy Valley.
Owner response
Owner response 12/29/2010
Thank you for your kind words, TJ. We hope things are well in Happy Valley.
Owner response
Owner response 12/29/2010
Thank you for your kind words, TJ. We hope things are well in Happy Valley.

Best shop in town 4/24/2010

They do all my service work and are the best in town. more
Owner response
Owner response 12/29/2010
Thank you for acknowledging us as the best. Our pursuit to offer the best available service is unfailing so we’re pleased that your experience has been more than you might have expected.

Very dishonest shysters 12/4/2009

f you value your car do not bring it there. These people are very dishonest. They are rude and argumentative. They deny everything. Customer service is dreadful and the owner is a crook. Their mechanics are very smart since they know how to damage your car and then try to cover it up without telling you, so that your car can fall apart a day later. They will patch the damage they caused very well. Damage that other shops can't even comprehend how they did it.They used to have a good reputation but people are catching on to their shady ways. Remember, it only takes one time to break it and run up damages costing 1000's of dollars, especially if your car needs foreign parts that are not easily available. They try to fool you by parking nice cars up front that they own. So if you want your car to be safe and value a reliable transportation, DO NOT GO TO THESE CROOKS!!!!!. I am sorry I ever gave them my business and put my trust in them.? more
Owner response
Owner response 12/29/2010
Thank you for taking the time to post your comments. We appreciate all feedback.

Pricey but done right 3/18/2009

A bit expensive but they know what they are doing. They explained everything that was wrong with my brakes and why it would cost what it did. Courteous and timely. I don't know if I would use them for all my car maintenance but when it comes to brakes I trust them. more
Owner response
Owner response 12/29/2010
Thank you for taking the time to provide feedback, Mark. We offer a wide variety of options when it comes to affordable repairs, depending on what your needs and resources may be. Thank you for your confidence and trust, and please be sure to ask about ways we may be able to work with your budget, if necessary.

Honest Repair Shop 8/28/2005

If you're looking for someone to assess your car and tell you what's wrong without taking you to the cleaners, check out Community Automotive. We've had our 2 cars there for various reasons [brakes, struts, air conditioning ~ 2 old cars & lots of issues] and have been given excellent service each and every time. They also do maintenance work such as oil changes, transmission flushes, etc. We have been extremely pleased with the staff at Community Automotive. We feel we can trust them to do the job & do it right, more
Owner response
Owner response 12/29/2010
Thank you for the very thoughtful review, Melissa. Our goal is for all our customers to receive great customer service at all times. Your comments help us to continue to grow closer to this accomplishment. We really appreciate the trust and confidence you’ve placed in our team.
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If you are looking for a Grand Rapids auto repair facility that is experienced, honest, reliable, and affordable, you've come to the right place. Community Automotive Repair is conveniently located on Fulton St. E in Grand Rapids. We are family owned and operated and have been servicing the automotive maintenance and repair needs of our community since 1975. What separates us from most automotive repair shops is that we inspect your vehicle and make recommendations on the maintenance or repairs that you need. We give you honest feedback to help you decide what is best for your vehicle. Our ASE Certified Technicians are constantly improving their skills and gaining knowledge with on going training. In many cases, your automotive repair needs may go beyond basic maintenance services. Thankfully, the technicians at Community Automotive are ready to hop on the job. We specialize in engine services, oil changes, suspensions, timing belt replacement, engine inspections, radiator repair, and even water pumps. We work on all types and brands of vehicles. With such a variety of tools and experts on site, Community Automotive is fully equipped to handle any job you have in mind. At Community Automotive Repair, we are very proud of our qualifications and acknowledgments that we have possessed to set us apart from the rest. We are an AAA Approved Repair Shop, have been recognized as a Better Business Bureau Accredited Business, Local First, NAPA Auto Care Center, and Bosch Service Center. On top of these nationally awards, we have also been the local people's choice many times when asked. Come check out our shop, give us a call, or make an appointment online today! Let Community Automotive Repair be your choice when looking for a automotive shop in Grand Rapids.

Additional information

  • Hours:

    Mon-Fri 7am-5:30pm
  • Neighborhoods:

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