If needing work done on your AC/Heating unit, please look elsewhere. When our AC stopped working last summer, it got to 100 degrees inside the house and we had just brought home a new infant. I was completely desperate to get it fixed as soon as possible, and by my mistake, I hired Comfort Experts because they were the first to offer help. After doing some research (after we had already signed the contract) I realized we had paid more than triple what most other companies were charging for the same product. In installing our new AC unit several months ago, they did extensive damage to the walls & trim around our closet, then never repaired it. Then when working in the attic, they stood on my husbands workbench and broke a large piece off of it. They also ruined some of my husbands tools (which they used without permission) by caking some sort of dry wall compound into the electrical components. I am currently waiting on them to replace the AC filter. They promised it would be done Monday. It is now Wednesday and I haven't heard a word from them. Please don't make the same mistake I did in calling Comfort Experts.