Columbus Station at Town Center

I moved to Columbus Station semi-recently. Yeah okay it's expensive, but I LOVE my apartment & I love the area. The office staff is all very nice & friendly & super helpful. HOWEVER, the maintenance staff is an absolute JOKE. For that reason alone I wouldn't recommend this place to a single soul. I was locked out of my apartment for 10.5 hours & maintenance NEVER ended up helping me, yet kept telling me they were "on the way". I eventually gave up and called a locksmith. The property manager was nice & understanding about the situation, however the maintenance supervisor all but flat out called me a liar, even tell me he'd like to "call me a few choice names". He kept trying to cast doubt on my story, even though I had printed out all of my phone records. Long story short instead of taking responsibility and saying "I suck for not helping you" he chewed me up & spit me out to the wolves & laughed in my face - even made me cry. Yes as embarrassing as that is, I did cry bc I was in such disbelief at how he was speaking to me after I was stranded overnight for 10.5 hours.... Sooo if you plan to move here ya better pray you don't have an issue where you have to call for maintenance's help! more

This area is full of military, and they seem determined to fool military out of their money at a time when they can't afford it...when their orders have come through and they have to move. I've known 2 people that the company tried to not honor the military clause with. In our case, they were rude...if we had an issue and called near 5pm, the office women would literally pick up the phone, then hang it up, and punch the button to roll it to the answering service so they wouldn't have to deal with it. When they "upgraded" the cable in the apartments, they demanded we move all our stuff 4 feet away from any wall, and wouldn't give us the exact date they'd be in our apartment...so my stuff was displaced for 4 days! Then I come home one day and the workmen have left my door wide open, all the lights on, AC turned up higher from where we keep it when we leave for the day, and NO ONE was in my apartment! They'd left it wide open with no one there. And they stole about 5 Cokes out of the refrigerator. The complex's response to this was "we can't control the workmen". Well then don't let them in my apartment. They also raised rents claiming property value in the area had gone up...though curiously no other complexes raised theirs. We moved and were gladly rid of these people. more