I appreciate the time everyone takes with me to make sure my visit is smooth and personal. The staff covers what my concerns are that brought me to the practice, and my medical history to prepare for my face to face with Dr. Coan. I appreciate the time Dr. Coan takes to explain what is happening with my eye health, he never makes me feel like he's hurrying my visit. At the end of my appointment I completely understand what is going on with my eye sight and how we are going to correct the problem. I appreciate the samples and the coupons that Dr. Coan provides, it has been especially helpful this year as I am unemployed. When I called for an appointment today I was very pleased at how quick I received treatment. Thanks for the reminder emails and phone calls when I make an appointment, I write them down but your follow-up helps me keep my appointment.
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