City Florist & Gift Shop

There was a family funeral, and due to unfortunate circumstances I did not learn about it until the night before the service. I contacted Paul at Hemet Florist (City Florist & Gifts). I discussed very specific details of an arrangement I wanted delivered to the service on the same day, nonetheless with a detailed letter. Paul took his time with me, understood why my requests were important and discussed how they could help me. The order was placed at 8:30am on 8/16/13. At 10:00am I had emailed a confidential letter for my family to Paul, who printed it out to include with the arrangement. At 10:30am, Paul text me a photo of the most stunning bouquet of flowers, using every last detail I described to him. They truly turned out some much more beautiful than I imagined. Paul then followed his text with a personal call to tell me the job was almost done. The only thing left was to deliver them to the service...\r \r The service started at 4:00pm, and the flowers arrived on-time with the letter sealed in an envelope. Even though I could not be there physically, it was through Paul & his team, that my love and sympathy could be gestured. \r \r If this team of people can make the near impossible happen with such short notice in the most considerate manner, then I trust they can do anything! \r \r An absolute saving grace to this moment in time. Thank you Paul, and thank you City Florist & Gifts for all of your help, consideration and true professionalism! This is the best florist I have ever worked with!!! more

Feb 14, 2012 I placed an out of town order of some flowers to my mother in good faith for Valentines Day. This shop misspelled the last name to whom the flowers should be delivered to, so upon their driver going out there and trying to deliver the flowers nobody existed by that last name. The following day I called back and asked, how come the flowers where not delivered and they stated that the last name was incorrect. I told them mistakes happen and just refund my money. I spoke to both the owners and they are denying the refund because they made an attempt to delver the flowers( with wrong name on them) . They where still trying to deliver the flowers three days after in order to keep the charge. I had to file a dispute. I cannot even find them under the Better Business Bureau, If I owned that business ( F. S.) I would take responsibility of the mistake and refund the money. Based on the simple fact that mistakes happen especially, If I was the one that wrote the name incorrectly. That's not the right way to do business when somebody from another state is trusting you to get the information right and follow thru with the business transaction. I do not recommend this shop to anybody, If they are trying to scavenge little money then its time to be aware . more

These guys have mastered the service and quality aspect of this business. Not only they answere early but delivered same day by noon to my mom. In addition, they gave me a FREE balloon offer for next order for Valentines day. Impressive. more

best florist around. . . just like the title. but seriously this place is great. i ordered flowers for my wife and they were great. the flowers were in great condition. my wife loved them. i have been buying flowers from them ever since and their quality has not faltered. more