Basically Chili's is Chili's is Chili's. I've never had a problem at this location - in fact, the service has been just fine, if a little too 'peppy' for my taste, but hey, that's Chili's I guess.
Food is good - Sometimes the margarita's are a bit sketchy but apart from that, no complaints.
Be aware though, this location is the closest to the UT campus so it can get really busy. There is always room in the bar area though, if you don't mind the smoke and TV's.
Pros: Good Food, Friendly people
Cons: Very Busy, Televisions