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Chem-Dry Empire Inc - 2 Reviews - , Kent, WA - Drapery, Carpet & Upholstery Cleaning Reviews - Phone (253) 630-4913
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Chem-Dry Empire Inc

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Kent, WA 98031
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(253) 630-4913
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Home & Garden , Cleaning

Reviews

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Best

We needed our carpets cleaned and didn't want to wait 3-4 days for them to dry. Empire's technician was courteous and able to get spots out that our other cleaners couldn't. W...

Worst

I contracted Chem-Dry Empire to clean the carpeting of a 1200 sq ft home I am renting out. I arranged the cleaning in advance, authorizing services with the office manager prior ...

Empire ChemDry has the best service, and quality. 2/2/2009

We needed our carpets cleaned and didn't want to wait 3-4 days for them to dry. Empire's technician was courteous and able to get spots out that our other cleaners couldn't. We'll definitely be calling them again. more

Speedy Service at a Price 2/2/2006

I contracted Chem-Dry Empire to clean the carpeting of a 1200 sq ft home I am renting out. I arranged the cleaning in advance, authorizing services with the office manager prior to the service date. The cleaners arrived in advance to collect keys so they could let themselves into the home on the service date (As I was unavailable). They were prompt, courteous, and efficient. However, in my absence they proceeded to use several costly stain-removal treatments for which I did not previously authorize, and charged me for them. The carpet was not raked, matted down, and did not look professionally cleaned. Although, the cleaning job was OK, it was not what I had expected. The business manager agreed to refund the cost of the services I did not authorize, which was appreciated. I'd recommend thoroughly vetting the service, and personally witnessing the cleaning to ensure a good worksmanship. more
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