Carter's My Plumber

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2656 E Main St
Ste A
Greenwood, IN 46142

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(317) 859-9999
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Carter's My Plumber - Greenwood, IN
Carter's My Plumber - Greenwood, IN
Reviews
( 97 )
( 11 )
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Best

Todd and Keith were very professional, knowledgeable and helpful. I did not have to worry about any mess. I have been always satisfied with Carter's.

Worst

All reviews seem positive

Very pleased! 9/16/2015

Justin was our technician from Carter's My Plumber. He was very knowledgeable, very punctual, he knew what he was talking about and what he was doing. He let us know exactly what needed to be done and got our approval before doing it. He was easy to work with and get a hold of, he was just exceptional! more


great to deal with 9/6/2015

almost always come out same day. more

4 stars only because of the price. 9/5/2015

Service level professionals. On time, clean, curtious. My only gripe is the premium price. Still worth it if the job is done right. more

Quick Response 8/25/2015

Called in the morning for a potential sump pump issue. Service personnel showed up when promised and then investigated the issue and explained what needed to be done to fix it. Knowledgable and very customer service oriented. more

They are very professional and do reliable work. 8/21/2015

Carter's My Plumber always makes me feel comfortable when I work with them. I manage rentals so I do a good amount of business with them. They always bend over backwards to get the job done right. They try especially hard to get the service done in the same day. Their work is impeccable and I have never had any real issues with them. The one time there was a problem, they came back that same day to fix it. They are a family oriented business, with a personable staff. There's always someone there to talk to, and to answer your calls and questions. more

Jarrett/ Brad 8/21/2015

Jarrett thoroughly explained work to be done. I am very pleased with the job. Both technicians were very courteous & clean. more

Good. 8/17/2015

This was the first time I've used Carter's My Plumber, and it was kind of a simple task. They installed a dryer and hooked it up to the existing gas line. I would use them again if necessary. more

Carter's My Plumber meets my utmost satisfaction and quality! 8/10/2015

I've used Carter's My Plumber for many years! They are always efficient, very prompt, and their quality is real high. Their service techs are wonderful. more

Paul 8/10/2015

Paul was great. Even showed me how to fix my garbage disposal. Thankful he informed me the leak was from the furnace - not water heater. more

Carter's gave us outstanding performance yet again 7/28/2015

I recommended Carter's My Plumber to my mom and then she used them. First, it is wonderful to be able to get an appointment quickly when you need it. When we used them, we had an emergency situation. We had running water and they came in the same day for us . My mom needed to have a washing machine hose changed, and as soon as I called, they came out very quickly and got the work done. The work is done professionally and it was clean, neat, quick, and done well. more

Excellent response time and the 2 guys were informative, personable and professionally dressed. 7/23/2015

The guys worked the whole time, presented themselves well, answered questions, seemed to know what they were doing. more

Excellent job. 7/12/2015

The plummer was the same one that I had on two previous plumbing job. He did a great job in the past and I expected the same for this job. He did a super job, kept me informed of the cost if he encountered any problems. Did a clean job. more

Average experience 7/10/2015

I think Carter's My Plumber is overpriced. They had to cut and solder a pipe under my sink. They also fixed a leak from the back of the toilet. It works fine now, I just thought it was very expensive. Be ready to spend some money if you use them. RESPONSE FROM Carter's My Plumber: Dear Eleanor, We are so sorry you are disappointed. We want to meet your expectation about overall service, and that includes price! Our prices are based on what it costs to operate a licensed and insured business with quality, licensed service technicians. We only performed the work upon your approval. We reviewed the work order and the service technician provided the correct pricing for the work performed. We do provide warranties with all the work completed. We offer discounts through publications in the community, so look for our special offers on service in the future! We sincerely appreciate your business and working with you. more

Fast, Friendly, clean 7/9/2015

Both servicemen were great. They were on time, worked quickly and very friendly. Not sure if the price was the best but did not have time to check other providers. Carter's is my first choice for plumbing needs. more

Great company that cares about their customers 7/7/2015

I have used Carter's My Plumber for several years. Most recently, they installed a new garbage disposal in my home and flushed my water heater. The service is impeccable. The technicians are very friendly, arrive on time, and know what they are doing. The company follows up with clients after the work is complete. I recommend Carter's My Plumber as a trustworthy plumbing service at a fair price. more

Water Leak From Toilet 7/6/2015

Word of mouth goes a long way. I WILL RECOMMEND TO FAMILY AND FRIENDS! VERY Pleased customer! more

Good customer service. 7/2/2015

I had a problem with my drain and Carter's My Plumber was quick to come when I called, quick to identify the problem, quick to fix the problem. I have used them in the past, I know Lisa very well and I know they are a good family and I think that says a lot for the business. more

Excellent customer service with friendly and knowledgeable technicians. 6/30/2015

We had to have new water lines run for our washer and dryer, and the toilet seals and an ejector pump replaced. The technicians from Carter's My Plumber were honest, punctual, and very friendly. They gave us an estimate and stayed true to that estimate. We haven't had any problems since! more

Very prompt, friendly, professional service. Thank you! 6/23/2015

They came out within an hour of our basement flooding emergency and provided an effective fix to the problem. The fees were reasonable too. Good job! We got a follow-up call, too. more
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  • Hours: Mon-Fri 8am-5pm
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