Carl's Furniture City

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801 Wager St
Utica, NY 13502

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(315) 724-1111
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Furniture

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Carl's Furniture City - Utica, NY
Carl's Furniture City - Utica, NY
Carl's Furniture City - Utica, NY
Reviews
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Best

Excellent service at Carl's Furniture in Utica. The staff are friendly and greeted me immediately. Prices are well within my budget and the delivery was efficient....

Worst

All reviews seem positive

Thanks ! 7/29/2011

Excellent service at Carl's Furniture in Utica. The staff are friendly and greeted me immediately. Prices are well within my budget and the delivery was efficient.... more

Quality is so important 7/14/2011

My husband & I are planners and we like to stick to a budget. However, quality is so important to us as we consider our furniture an investment. When it's time to buy furniture for our home, we really do our research. We look at furniture joints and how the glides are built, etc. We also visit as many stores as possible. We can get quality furniture at other stores of course, but the prices are unbelievably high. Recently we purchased bedroom furniture for our son who was just getting out of the crib. Having furnished four rooms previously with furniture from Carl's Furniture City and being very satisfied, we decided to make a game of this purchase and save Carl's Furniture City for last. We visited four other stores including Joe Tahans and Raymour and Flanigan. I saw furniture that I really liked at these stores, but the prices weren't at all even close to practical for our growing family. When we walked in to Carl's Furniture City one Saturday morning, I found the perfect furniture for our son's room within 5 minutes of being in the store (which is a record according to my husband)! The finish, the style, and most importantly, the quality were all there. We were able to purchase the furniture, a mattress, kitchen table, and six chairs for what it would have cost for the bedroom furniture alone at the other stores. Something else certainly worth mentioning is the fact that you feel welcome and appreciated at Carl's Furniture City...even your two year old is catered to! No more games for us...five rooms later over a period of five years, we're heading straight for Carl's Furniture City for our next purchase and save ourselves some time (and lots of money)! Thanks again Carl! more

Kudos Carl ! 7/13/2011

I was just relocated to this area and went to 3 different furniture stores then I went to Carls Furniture City where his selection and prices were definetly the best I'd seen. I ended up purchasing an entire house full of furniture. Not only did they have it all instock but they delivered it today as well. The delivery team were some of the nicest guys I have ever met, they were very professional and knowledgeable. They placed all the furniture exactly where I wanted it, they didnt rush I was very impressed. I can tell they really go the extra mile at Carls, If your in the need for home furnishings or bedding I would certainly recommend Carls Furniture City!!! more

Above and beyond 7/6/2011

I have purchased several times from Carls and have been satisfied with my purchase each and every time, the sales staff and delivery guys have always been extra attenative to my needs. I know Carl does care about his customers in fact he has his personal phone number and email address posted on the front entrance to his store so that if you have any issues that his staff didnt take care of you can contact him directly. I have heard numerous stories about Carl going above and beyond for his customers. more

Thank You <3 6/14/2011

The sales people were very friendly and helpful. They didn't rush me just because there were more customers, they let me take my time to decide exactly what I wanted. more

Great Customer Service 5/27/2011

This is a store that offers something you won't find most places - great customer service AND great prices! I went shopping at Carl's Furniture City and immediately saw Carl himself assisting a customer. You don't see that in other furniture stores. Not only that, but Carl's prices are affordable for pretty much anyone. You can see most of his stock on his website before you even step foot in the store, prices included! I will continue to buy my furniture from Carl's Furniture City and recommend my friends to shop there too. more

Excellent Service at Carl's Furniture 4/18/2011

Excellent service at Carl's Furniture in Utica. The staff are friendly and greeted me immediately. Prices are well within my budget and the delivery was efficient.... more

Nice selection and friendly help! 1/31/2011

Nice selection and friendly help! more

Prompt service, quick and easy! 1/26/2011

Prompt service, quick and easy! more

So kind 1/19/2011

Sales-Sam was great! So kind, good quality more

Adam was great! 1/13/2011

So far, first visit. Your employees were friendly. Adam was great! more

Staff was patient 1/6/2011

Staff was patient and went to check availability of every dresser. Went back and forth a couple times without being concerned. more

Thanks again Carl! 1/4/2011

My husband & I are planners and we like to stick to a budget. However, quality is so important to us as we consider our furniture an investment. When it's time to buy furniture for our home, we really do our research. We look at furniture joints and how the glides are built, etc. We also visit as many stores as possible. We can get quality furniture at other stores of course, but the prices are unbelievably high. Recently we purchased bedroom furniture for our son who was just getting out of the crib. Having furnished four rooms previously with furniture from Carl's Furniture City and being very satisfied, we decided to make a game of this purchase and save Carl's Furniture City for last. We visited four other stores including Joe Tahans and Raymour and Flanigan. I saw furniture that I really liked at these stores, but the prices weren't at all even close to practical for our growing family. When we walked in to Carl's Furniture City one Saturday morning, I found the perfect furniture for our son's room within 5 minutes of being in the store (which is a record according to my husband)! The finish, the style, and most importantly, the quality were all there. We were able to purchase the furniture, a mattress, kitchen table, and six chairs for what it would have cost for the bedroom furniture alone at the other stores. Something else certainly worth mentioning is the fact that you feel welcome and appreciated at Carl's Furniture City...even your two year old is catered to! No more games for us...five rooms later over a period of five years, we're heading straight for Carl's Furniture City for our next purchase and save ourselves some time (and lots of money)! Thanks again Carl! more

Very welcoming 12/30/2010

Adam was great! Not too pushy. Very welcoming more

He was very nice, courteous and professional. 12/21/2010

David was my sales person. He was very nice, courteous and professional. more

I bought A recliner from Carls and absolutly love it 12/16/2010

I bought A recliner from Carls and absolutly love it , it is actually a cuddler recliner, when I got it home I realized the color I purchased was to dark for my room, I immediatley contacted the store to see if it could be exchanged for a lighter colored one and Carl himself answered, He actualy sent his delivery guys to my house that very same day to exchange it for me for the lighter one even though I didnt opt for delivery in the first place. Way to go Carls Furniture, I will definatly shop there again. more

Very helpful! 12/13/2010

The sales man was very helpful and cheerful. We will definitely be back. more

We will be back for the bunkbed. 12/9/2010

Thanks for the DVD! We will be back for the bunkbed. more

Very helpful, not too pushy! 12/8/2010

Very helpful, not too pushy! more

Love your layaway policy 11/9/2010

Love your layaway policy more
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Owner Message
  • Our goal is to make furniture buying in Utica as easy as possible with low prices and huge selection, same day delivery, and flexible financing,

Additional information
  • Hours: Sunday: 11:00AM-5:00PM Monday: 10:00AM-8:00PM Tuesday: 10:00AM-8:00PM Wednesday: 10:00AM-8:00PM Thursday: 10:00AM-8:00PM Friday: 10:00AM-8:00PM Saturday: 10:00AM-8:00PM
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