Shawn and his guys do an absolutely excellent job from start to finish.
I deal with people in my business day after day, and most always seem to have an attitude that is fairly transparent in that they always want our money but are never too concerned about the goods or services they give in return.
I never got that feeling with Shawn. He took the time to go over all of the options on a new speaker system with me...installed a satellite radio receiver, and also wired up a couple of fog lights I have on my truck.
He doesn't try to lose you in the numbers the way so many people nowadays do. The man has to make his money (and who can begrudge any man from making a living, right?) but his prices are more than reasonable on the parts and labor -- and his attention to detail and genuine interest in making the customer come away with exactly what they wanted is what, in my opinion, sets him apart from other audio shops.
There are very few people I trust when when it comes to everything from auto mechanics to plumbers to car dealers. When I do find someone that I can actually say I'd recommend to a friend or relative, I keep that contact because I'm aware how rare it is. Maybe I'm just extremely picky -- I don't know...
Shawn is one of those people, though. I have no problem at all throwing him business from friends or relatives. I know they will be taken care of, given straight talk on products and price, and that he will go out of his way to make things right as much as reasonably possible.
Excellent place to do business.