I've never written a bad review about any restaurant, but my recent experience at John Word's demands it. We were seated and greeted promptly, but our server didn't appear to know much of anything. My companion asked about several different sauces, and our waitor replied that one was "yellow" and that the other one "wasn't very good." And at one point our waitor stood off the side of us (still on the dining room floor, mind you) and made a phone call Worse yet, several other waitors stood around and loudly complained to each other about their personal lives, etc. One waitress was even overheard complaining that she has to know too much about the menu--right after she had told the table next to us (when they inquired what steak tips were and how many were on a plate), "Steak tips are, like steak tips. And I don't know ...you get, like, four?"
The atmosphere was jarring with all of this commotion, and then our food came. It might have been the worst quality seafood I've ever had. They clearly had used the wrong type or the wrong temperature of oil because both my crab and oysters were burned and were very small portions, and the sides were even worse. Our waitor had said the vegetable of the day was steamed asparagus, but instead it was canned or frozen asparagus that was covered in butter substitute. And my side of fries was miniscule; it was served in a side dish bowl that was clearly meant for coleslaw, and they were the same fries served in an elementary school cafeteria..
Overall, the food was prepared without flavor or skill, and it was of terrible quality. And the price was outrageous: My meal was $23.95. I paid $16 the day before at Wintzell's (highly recommended!) for much bigger portions and for much better food. I will never, ever go back to John Word's. They need to hire a real chef, prepare fresh food, employ knowledgeable servers, and learn the basics of food preparation.
Frankly, I would have a better seafood meal at Long John Silver's, and it would have been a fraction of the price.
Pros: none
Cons: quality, price, service
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