Camera Works NW

Camera Works NW has had our video camera since JANUARY!!! First they said it would take 2 weeks to fix it. 4 weeks later we hadn't heard anything from them so we call. Low and behold SOMEONE forgot to order the part. It'll be another 2 weeks. 3 weeks go by and still no word. We call again, they'll check into it and call us back. We give them another week, stiil NOTHING. We call them AGAIN. Now they need a cord and a tape to do some testing. We drop it off for them. They say they'll have information for us in a few days. A few days go by and NO WORD (go figure). We call them again ""oh sorry, yeah this has taken a while"" (ya think!!!). We'll have it done by Monday (April 30th). Do you think we'd get a call back on Monday? You guess it...NOPE! We call last week and they said ""sorry, we'll call the tech and call you back"". No call until today and now they say that the part they ordered is defective and we have two option...Option 1 they re-order the part and fix it and give us a 20% discount. Option 2 they refund us the $45 we've paid already and take the broken camera to have it repaired somewhere else. NO THANK YOU!!!!!! 20% OFF ARE YOU KIDDING ME!?!?! We haven't been able to launch our website because they've had our camera for 4 months!!!!! They've kept us from being able to get out there in the marketplace with all those couples that got engaged over the Christmas holiday, the New Year holiday, Valentines Day etc. Those brides and grooms are looking now for videographers and this videographer will miss out on all of it because of CAMERA WORKS NW. more

There aren't many options in town for camera repair. My son has taken several cameras in for them to look at. They are always very honest about whether it's worth repairing and have even made some minor adjustments to things at no charge. more

Lots of used and new camera equipment - possible to find some good bargains. They also rent camcorders - which if you have a special event is great. They are very nice and knowledgable about the equipment they sell and rent. more

this place has all kinds of bargains when it comes to cameras and photo supplies.the staff here are very f riendly and they know a lot about cameras and they are always wiling to help you out.their customer service is good .they usually have many different new and used cameras that you can get for good prices. more

This camera shop has lots of new and used camera supplies. I have been able to go into their shop and pick items up that look like new and function perfectly for way less than the same used item was going for on EBAY and with out the risk associated with EBAY. The staff is great at answering all my questions about what particular items do and what I need to buy to get the result I want. i have learned a lot about photography in general from them. I love the store and would highly recommend them to anyone looking for a deal on camera supplies. more