Was in the process of renting a house from them. Cindy, that works the front desk, is a very rude lady. I spent the majority of my day getting the paperwork that is they're responsibility to get, then to find out we need to get insurance on top of everything else because of our dog.
During the whole time of talking to the realitor showing the house, about how the yard would be good for our dog and what not, not once where we told about this extra insurance. To make things worse, back at the office when I dropped off paperwork to Cindy, she then stated that we had tried to ""cover up"" what dog we have. Which is not true, because in my inquaries about properties I always state the breed of dog we have.
Long story short, after being called a liar by the lady at the front desk, we told them to withdraw our application(which they still processed anyways). I wrote an email to them stating how their workers treat their customers,and not once did they try to make right or appoligize for how Cindy treated us. Needless to say we will never be renting from C.R. O'Neil. I wish I would have looked on this site before looking at their properties. The other people on here are right about the rude workers, and if it happens as much as it sounds like, they clearly don't care and aren't trying to change their business practices.