The desk staff need lessons in both customer service and social skills. They neither seem to know what's going on nor care. I like to tan occasionally, but this is not a good place for it. I prefer to tan for only 5 minutes, but despite my requests, they turn the timer on the maximum time and let it run. The 1st time they burned me, I assumed it was an honest mistake. The 2nd time they burned me, I knew I had to be much more cautious. I now have to take a watch into the booth because despite my complaints, they still can't figure out how to set the timer on the number 5. I also have to clean the booth beforehand. The staff won't take responsibility for the cleaning, instead asking members to clean the booth when they're finished. Guess what? They don't do it. Meanwhile, there is a very nice custodian that I see in the women's center regularly, yet one of the elliptical machines has had the same piece of gum stuck on it for months. Also, most gyms across the country have cleaning stations on the workout floor that house a bottle of cleaning spray and a cleaning towel. Not at Cornerstone. Once a person has used a piece of equipment, he/she just gets up and walks away, leaving a pool of sweat and God only knows what else behind. Then the next person comes along and does the same thing. It's so disgusting that I've given up on using the weight machines altogether. I just stick with the cardio equipment and free weights to limit direct contact to my hands (and carry a small bottle of hand sanitizer with me). Keep in mind that the clientele is as much of the problem as the staff, as it seems the clientele have no sanitation standards of their own. They don't notice when they're rolling around in a stranger's bodily fluids. Of course, they're very busy yapping away mindlessly on their cell phones. By the way, there's a sign of rules, one of which is for no cell phones, but I guess the members can't read either. Unfortunately, I hear this is about as good as it gets in this area.