Boston Futon

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97 Massachusetts Ave
Boston, MA 02115

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(617) 266-8970
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Worst

This is one family business that does not have a clue what they are doing. Customer service is terrible. They completely messed up my delivery, were extremely rude and offered no ...

worst customer service 1/3/2007

This is one family business that does not have a clue what they are doing. Customer service is terrible. They completely messed up my delivery, were extremely rude and offered no help in correcting the situation. While the location is convenient you would be better off going elsewhere for a mattress. I will never go back. Pros: location convenient if you live in the city Cons: terrible customer service, disorganized more
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Additional information
  • Neighborhoods: Back Bay, Back Bay West
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