Charlotte's Fiesta Flowers

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4404 Burnet Rd (at West 38th Street)
Austin, TX 78756

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(512) 213-0043
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Charlotte's Fiesta Flowers - Austin, TX
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Reviews
( 43 )
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( 8 )

Best

was very professional and accomodating when I called her with a request for flowers for a co-workers family member funeral which was taking place within the next 3 hours. She assu...

Worst

I received an arrangement yesterday from my mom for my birthday, the flowers looked beat up and droopy. I called and the lady I talked to told me that they just hadn't opened up ...

When the others say NO they say YES ! ! 7/24/2011

was very professional and accomodating when I called her with a request for flowers for a co-workers family member funeral which was taking place within the next 3 hours. She assured me that when the others say "NO" they will say "YES". I recommend them very highly!!!! more

Great baby selection! 7/8/2011

I was walking by Charlotte's going to the baby/maternity store next door and I had to walk in! My best friend just had her baby and I was looking for something really special. I found that at Charlotte's. They have all of these ceramic baby containers and some of them even play songs! I wanted to buy them all for the nursery! I ended up picking one that looked like Noah's Ark and they made such a beautiful arrangement in that container! And it smelled great too! Charlotte's is my florist from here on out! more

Charlotte's Quality you can count on 2/8/2011

I have used Charlottes twice. Both times they were wonderful. However this Valentines I decided to go with Pro Flowers due to a radio ad and what appeared to be a great price. $29.00 for 100 blooms, a teddy bear and chocolates.... By the time I got my receipt it was $70. They had $9 for delivery which was ok, but then they tacked on $9 delivery on valentines day. $3 handling and care (Don't you handle every delivery with care?) $9 for the vase that was supposed to be included (Showed a pic of red vase but it wasn't what you got) and various other charges to bring it to $70. I should have stuck with Charlottes..... more

Living Example of Fine Customer Service 6/15/2010

So, I am a life long procrastinator. Seems that most florists in Austin aren't set up to handle us. Charlotte's is. After several frustrating calls to other florists I called Charlotte's Fiesta Flowers and got Melinda on the phone. She was polite, professional, and very friendly. She answered my question about late in the day, same day delivery with a resounding Youbetcha and next thing I know a very beautiful arrangement was off to my sweetheart. Late in the day - same day delivery. Whoo hoo!! Melinda is my hero and Charlotte's is my place to buy flowers in Austin, Texas. Pros: Beautiful arrangements, fabulous customer service, friendly Cons: None whatsoever more

Relatively inexpensive, but you get what you pay for 3/15/2010

I think Charlotte's has a super high rating because most people just have no idea what quality arrangements should be like and are just thrilled to receive flowers. Pros: Relatively inexpensive Cons: poorly put together arrangments, mediocre quality more

Thank you guys. 10/8/2009

Most understanding employee award goes to you guys. When my husband ordered flowers for our first anniversary and asked for no daises or roses, there was a mix-up in orders and that is just what I got. After writing an unfavorable review, a super-nice person named Sarah contacted me and offered to redo my order! Only in Austin, my friends. The new flowers are beautiful, truer to season and so tasteful. Coming from a flower snob, this is quite a compliment! I am happy to say I will reorder without hesitation in the future! Thank you! Pros: So nice and understanding, flowers were beautiful Cons: Wished we would've started this way! more

Great Service & Beautiful Blooms! 8/5/2009

Charlotte has great service with absolutely beautifully arranged gifts. The flowers are always the freshest in town. Pros: Flowers are always fresh Cons: Has absolutely beautiful arrangements! more

Great place for flowers! 6/10/2009

I ordered an anniversary beautiful arrangement from charlottes to give to my girlfriend of 6 months, and found the flowers to be absolutely gorgeous. They treated me with great service and made sure to keep me happy. Charlottes was the best choice to keep things simple and still get amazing results. Pros: Good service, fresh flowers, on time delivery, caring staff Cons: none more

Wonderful Mother's Day - fresh cut floral arrangement 5/15/2009

Received beautiful cut flower arrangement for Mother's Day. Have given my flowers a good drink of water every day since delivery. They have rewarded me by adding a bright spot to my home and my day. This is the sixth day (Friday) including Sunday that I have enjoyed my flowers. The arrangement appears that it will last into next week, some of the flowers may last beyond that. I plan to continue my daily watering until the last one fades away. What a wonderful Mother's Day remembrance! Thanks for an excellent fresh cut flower arrangement. I have never been disappointed throughout the many years of receiving flowers from Charlotte's. Pros: Beautiful arrangements, great staff! Cons: None that I am aware of! more

Fresh Flowers, Friendly people. 4/22/2009

A real friendly group there. I am very particular when it comes to giving flowers as a gift. Sometimes my mood and the occasion dictates what I give. Sometimes it's just one simple flower and sometimes it's a nice arrangement. Whatever it may be they have always accommodated. Whatever the arrangement whether one flower or many, the way it is put together has always been right on! Pros: Staff is great Cons: I don't have a reason to say anything negative (really) more

Ruined our Anniversary! 4/2/2009

My husband & I currently live in different cities, and when he wanted to send me anniversary flowers he called Charlottes to send an arrangement to me. They completely disreguarded the order that day and didn't even put it through, so I never even recieved the flowers that my husband payed almost a $100 for. My hubby and I weren't able to spend this anniversary together, and this just added to my disappointment. Cons: Poor customer service more

What a joke... 4/2/2009

I recently payed $90 for a "premium arrangement,and still ended up looking cheap in front of my girlfriend. Most of the flowers were already half-dead, and upon closer inspection, we saw that several of the flowers had been spray painted! It looked tacky and cheap, and did not help to put her in a "romantic mood", if you know what I mean...what a rip-off. Cons: spray painted, half-dead flowers more

Great Care 2/12/2009

I decided to take a chance on this florist regardless of a couple of negative reviews and I am glad I did. The employees took great care of me and were patient with my indecisiveness. I placed my trust in their expertise and they produced an incredible arrangement. more

Horrible 2/11/2009

I received an arrangement yesterday from my mom for my birthday, the flowers looked beat up and droopy. I called and the lady I talked to told me that they just hadn't opened up and they were brand new flowers and they will open up and be beautiful tomorrow and last a week. I woke up this morning and half are dead. My mom picked this place because of the good rating on this site. Don't be fooled. I also received an arrangement yesterday from FTD and it was drop dead gorgeous, I have used them in the past and never had a problem. With Valentines day coming up I would go with what you know better to be safe than sorry! more

What a rip-off... 2/10/2009

I received flowers today from my wonderful boyfriend and I feel completely disappointed in how the arrangement looks, mostly cause I feel he got ripped off. It looks NOTHING like the picture on their website. The flowers are the same flowers promised, it just looks about a third of the size it was supposed to be and most of that is greenery and filler. I kind of feel he could have gotten a nice arrangement from a local grocery store for a lot less than he paid. I would not recommend this florist to friends. It was very disappointing for him to have spent the time and money in trying to send me flowers and to then see what was delivered. more

Unique, Gorgeous Flowers 12/23/2008

I chose Charlotte's because they were one of the few places in town willing to do silk flower arrangements - a necessity for my planned cruise ship wedding. When Hurricane Ike made moving my wedding here mandatory (2 months before my date!) I was excited to be able to use fresh flowers instead - and even more excited that Fred still had my date open. Fred Galvan was amazing. He was patient and listened to my unusual demands...simple, casual and elegant with naturally occurring blues and greens - nothing dyed and hints of pink and purple in my bridal bouquet only, and touches of starfish. HE completely understood what I wanted. And wow did he deliver! My flowers were breathtaking - I actually cried when I saw how beautiful they were, and exactly what I wanted! Everyone at the wedding commented on how gorgeous and unique my arrangements were. And I can't forget the cake topper! I provided him with a picture of one I liked and he improved upon it. It was the perfect finishing touch for our cake. I wish I could include pictures in this review! Pros: Unique and gorgeous arrangements for weddings. Stellar service Cons: Special Occasion service seems lackluster more

AMAZING ARRANGEMENTS! 11/6/2008

Charlottes has been very helpful and friendly over the phone and the arrangements they make are above and beyond what you ask for. Charlottes rocks!!!! 5 stars aren't enough!!!! more

disappointing 10/3/2008

I received a bouquet from my fiance today. He had been using Kabloom, but since they went out of business, he decided to give Charlotte's a try. Of course I'm thrilled that he sent flowers, but I'll suggest to him not to use them again. The bouquet I received today was almost entirely composed of greenery or filler and several of the blooms were crushed, I'd imagine from delivery. Flowers are always a lovely gift, but this experience left a sour taste. more

Great service, awesome arrangements! 8/15/2008

The staff at Charlottes have been absolutely, courteous, helpful, and welcoming every time! Their arrangements are unique and beautiful, and they went out of their way to make sure I got exactly what I wanted to send for my parents' aniversary...five stars for a reason! more

Fantastic flowers 8/15/2008

The staff was extremely helpful and knowledgeable. Everyone who I have sent flowers to through this company has loved the arrangements. The staff has a great eye for design that shines through into the arrangements. The shop is bright and festive, and has a good vibe to it. I have always had wonderful service. I also enjoy that they have a website, so I can see if there is anything in particular I would like to send or just let the florist use their creative juices. I would recommend Charlottes Flowers to anyone that is wanting a great arrangement. more
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Owner Message
  • ~ Austin's Premiere Florist ~

    Charlotte's Fiesta Flowers has been locally owned for over 22 years; however, it has been a family business for over three generations. Charlotte personally employs award-winning designers who pride themselves on elegant European-style designs.

    At Charlotte's Fiesta Flowers we are committed to quality & service. Our 100% Satisfaction Guarantee is our personal commitment to creating long-term relationships with our customers. Your satisfaction is our number one priority, not just because it's our job, but because we care.

    Our florists choose only the freshest, highest quality flowers, & our shop has a professional & caring staff to serve all your floral needs. Your gift will arrive beautifully presented & personalized with your message.

    Call today or enjoy the convenience of ordering from our online catalog 24 hours a day!

Editorial
  • The Scene
    Tucked away in a quiet strip mall, Charlotte's is easy to miss, but definitely worth the find. With a decade of experience under its belt and speedy service, you'll be out in a...

  • 8/14/2003 Provided by Citysearch
Additional information
  • Hours: Mon-Fri: 8am-6pm Sat: 9am-5pm
  • Payments: Master Card, American Express, Diner's Club, Discover, Visa
  • Neighborhoods: Triangle State, Rosedale
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