UPS

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2040 Parkway Blvd
Salt Lake City, UT 84119

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(801) 973-3691
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Reviews
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Best

I sell a lot on various auction sites and occasionally use UPS. I've never had any problem with the employees at this location, and they are usually very friendly. Can't always sa...

Worst

I had two packages stolen by a ups driver. Unlike the us postal service...ups is not punished with a federal crime if they take your packages. UPS has no real motivation to ...

Editorial review from Citysearch 12/10/2013

I am really tired of UPS either not shipping on time or not knocking when they have a package that needs a signature. My husband is a writer and is home all the time. So, if the delivery person would bother to KNOCK, he or she would be able to deliver the package, instead of making me drive 10 miles after work to their warehouse and wait in line to pick it up. more

Editorial review from Citysearch 6/26/2013

I have been trying for about 4 days now to have a packages delivered. Well, thanks to the gross incompetency of someone at this location, one of my packages is now on its way to Louisiana. Good job!. I will never do business with UPS or any business that uses UPS. more

Always helpful! 9/27/2011

I sell a lot on various auction sites and occasionally use UPS. I've never had any problem with the employees at this location, and they are usually very friendly. Can't always same the same for the local post office. more

UPS is evil! 10/5/2010

I had two packages stolen by a ups driver. Unlike the us postal service...ups is not punished with a federal crime if they take your packages. UPS has no real motivation to provide good service to you. they know that they are a major provider and that you will have few other options so they have no reason to give good service. The postal service delivers to your home every single day and they ship for much cheaper than ups. I no longer ship with ups. more

$3500 worth of medication TRASHED! 1/9/2008

My sons' VERY perishable medication was left under a shed on the side of my house. The package was NOT left in plain sight nor was there any sort of notification as to where the package was left. When I contacted the shipper the next day to ask why it had not been delivered yet, I was told it had been left under the ""carport"". Because this medication is so perishable, it can not be stored below 36 degrees, last night the temp was 18 degrees! $3500 worth of medication is now TRASH! Thank goodness the manufacturer is going to replace the medication at no charge to us. The delivery driver should have left the package in plain sight or left a note explaining where he left the box. Unfortunately I do not get a choice in who the company uses to ship the medication to me, so I will most likely have to deal with UPS again. However, in the future I will now have to wait at home in order to sign for the package. Needless to say, I have complained to my insurance, to the medication manufacturer and left a message for the local UPS office to call me so as to register my complaint with them! $3500 is a lot of money to just flush down the toilet because this MORON driver didn't think to follow simple instructions and realize the clearly labeled ""PERISHABLE"" package probably shouldn't be left in an obscure location!!! more

What Brown did for me, or to me. 9/29/2005

3 rd attempt on a cod, the check was at the door, driver claims did not see it. Accidents happen. After contacting UPS. I was told I would need to drive from Herriman to SLC at 7.45 PM and I would need to be there by 9.00 PM or the pkg will be sent back. I told them that will not work and to hold it at will call. When I arrived there the next day I was told the pkg was sent back. I was told they have 25 new drivers and that was why the check was missed, and its just company policy. Now this was a business pkg. So I lost a sale and had to reimburse my vendor for the shipping cost. So Brown caused me to see yellow DHL Yellow form now on. Darren Flint Rush Power Systems Pros: good parking, not crowded, auto open doors Cons: v-bad service, slow service, expensive more
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  • Neighborhoods: West Valley City
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