This place deserves a NO star review based on customer service alone. There is none. This rating system won't let me give them less than one but trust me, I personally give them less than one. I bought my daughter 2 dresses for her birthday. They both needed to be exchanged for different sizes. We went in today and I thought I had my receipt but the wrong receipt was in the bag. While I looked through my wallet an older woman, who was not the person behind the counter helping me, felt the need to add her color commentary to the situation with rude comments and to roll her eyes as though I was trying to pull a fast one because I couldn't locate my receipt. Pay attention to their ridiculous return policy, too: 7 DAYS and they will not even do an exchange, even with their original tags still on the clothes, unless you have your receipt. The girl behind the counter was at least nice, though not at all accomodating but the other woman was totally uncalled nasty. For all I know she may be the owner but I don't care who she is. I'll never go waste money there again. There are too many other cute shops in this town. No customer should be treated that way. It's a shame because we were on The Drag to shop. I'm sure my daughter would've found other things she wanted there. We spent money in other stores. Manju's got to me for $90 worth of dresses they wouldn't exchange, but that's the last dime I'll ever spend there. Seriously, way too many other stores in Austin to be treated like something someone just scraped off the bottom of her shoe.
more