Bridaltown

We ordered dresses in August for my sister's wedding in June and were promised a delivery date of mid December. It's now late January and more than half od the dresses are still not in, now they're saying April! We still need alterations and shoes! Nobody at that store has been helpful and they are all extremely rude and clueless! more

I traveled with my mom and my bridal party of 6 to this store which was 2 hours away. They had me written in the book for the following weekend - which was their mistake - so the consultant who they scheduled me with said she lived an hour away from there and wasn't there. They would not give me any other consultant so we had to wait for her, Gail was her name. I arrived prepared with style numbers from the internet and when I gave her the numbers she said "oh we do not have the style numbers on the dresses so I do not know which ones they are." She said they didn't even have internet access to look up which ones they were! ALL of the labels in EVERY dress -bridesmaids and wedding- were cut out of the dresses. They only had one gown or dress in one color and one size only. One of my girls were a size 16 and all they had in some dresses were a size 6 so she couldn't even try the dresses on. They had one gown in the entire store that was a size 16. The consultant was rude, rolled her eyes at everything, had rude remarks to say under her breath, and didn't even want to size me or my girls until I asked her to. It was so uncomfortable there and the staff was miserable and mean. I have a friend who owned a bridal shop and she said that Bridal town is known for being sued because they take your money, order your dress, and then the wrong dress comes in. They said it takes 6 months to order the dress! I ended up going back to David's Bridal and found an affordable dress of good quality and GREAT service. I DO NOT recommend going to Bridal town. They treat you like dirt and talk about you behind your back and are VERY unwilling to reduce the prices or make deals. They tell you that you look good in ANY dress just to make a sale. DO NOT GO HERE! WASTE OF TIME AND MONEY! more

To bad their website does not show product lines that one could browse before traveling 2 1/2 hours to the store. more

Bridaltown is a gown superstore. It's a place that is hard to miss when driving by since it is bright pink! On a visit there they had some really nice things and some really dated things. There is probably something for everyone there because of that feature. They had more gowns than I had seen in any other store. They are a full service place to buy your dress, they do alterations, they sell bridesmaid's dresses and accessories. more