Called Brian in Aug 2011 about a/c. Had problems with hot air blowing. I was very pleased Brian came out the same day, as my mother was in home on hospice and I have a special needs son. We had some problems with compressor freezing up, too little freon, too much freon, a-coil dirty, and the such. Eventually the compressor froze up. Brian came out yesterday 04/19/2012, by afternoon time new a/c unit was installed, up and running. This man is very professional, honest, and his prices can't be beat. He comes highly recommended to anyone.