My boyfriend and I visited BBW on Valentine's Day. It was cold and snowy, and we just wanted to get out and defrost. BBW warmed us up right away! Our server was fantastic. We have been to the restaurant many times and enjoy the variety on the menu. We ordered steaks, and when we alerted our waiter that my boyfriend's steak was not cooked to temperature, he apologized, took the plate back, and brought us a new steak--cooked perfectly. The manager stopped by moments later to ensure that we were satisfied, and threw in a complimentary dessert as a gesture of apology. In the end, we had a lovely meal, great beer, and a yummy dessert. We'll be back.
Pros: Server is fantastic. We love their steak tips.