I recently was married. I did not arrange floral services until approximately 2 weeks before my wedding. Thankfully, the Blooming Boutique agreed to meet my small floral needs (e.g., bouquet, coursages, boutoonieres, etc). By mere coincidence I saw my bouqet the morning before my evening wedding and learned that some ARTIFICIAL flowers were used in my bouquet which were NOT discussed. Also - the roses were not fresh. It is important to point out that no one called me ahead of time to inform me that the original, fresh flowers would not be used. No one informed the person who picked up the flowers that a change had been made. Thankfully, the artificial flowers were removed, but the bouquet was smaller than promised and arrived late for my pictures. \r
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After my wedding, I called to discuss this issue with the florist who had little to no genuine sympathy. He informed me that he had to work until 10:00 at night due to having 3 weddings and since my order came in last, mine was the last to be done. It was my understanding that if someone accepts an order AND the money, that one order should not be treated differently than others. \r
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Your wedding day is such a special day - extra stress is not needed, and you want to be able to rely on the services that you have paid for. In my opinion this florist did not respect the special-ness of this day. I am a pretty understanding person, but they did not have the common courtesy to inform me of the change ahead of time. Poor business and I do not recommend them to be a contributing team member on your special day. BEST WISHES!!\r
Dr. R.
Pros: Took my order on short notice; Pretty coursages & bouts
Cons: All of flowers not fresh; Used artificial instead of fresh flowers without informing client
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