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Benchmark Parts Today - 31 Reviews - 8220 Louetta Rd 132, Spring, TX - Appliances Reviews - Phone (281) 257-1010
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Benchmark Parts Today

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8220 Louetta Rd 132 (at

Business is located in Spring at the northeast corner of Champions Forest Drive and Louetta Road behind the Whataburger. Just 3 miles east of SH 249 and west 7 miles of I-45 on Louetta Road.

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Spring, TX 77379
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(281) 257-1010
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Benchmark Parts Today - Spring, TX
Benchmark Parts Today - Spring, TX
Benchmark Parts Today - Spring, TX
Benchmark Parts Today - Spring, TX
Benchmark Parts Today - Spring, TX
Benchmark Parts Today - Spring, TX
Benchmark Parts Today - Spring, TX

Reviews

( 14 )
( 5 )
( 0 )
( 1 )
( 11 )

Best

Sears charges way too much and they don't know who you are after you buy something you are just a number in a national data base. Pros: null Cons: null

Worst

First let me be clear and say that this review is not towards the technician. The TECH was professional, courteous and a pleasure to deal with.\r \r The management of this busin...

Editorial review from Citysearch 5/2/2013

I came home from vacation to a fridge that had stopped cooling. Benchmark was on time, professional and knowledgeable. Amazingly, they knew there had been a recall on the part that was broken and the service call and repair was done at no charge to me. I was desperate and they did not have to volunteer that information. I was so happy when I didn't have to buy a new fridge or pay hundreds to have my old one repaired. Kyle and Mike were personable as well as professional. Mike gave me good advice on an old dryer that had been giving me trouble. They were done in jig time and my fridge is still running like a champ! Their business card has a permanent place on my fridge. more

Great Place 5/3/2012

These guys are always very helpful in solving my appliance problems. They help me with information when i try to do it myself and when its something to big for me their service tech always\r gets the job done quickly and at the lowest cost. Benchmark has\r helped me solve many of my home appliance issues. RECOMMENDED!!! more

Great Service 5/3/2012

I had a problem with my electric dryer not heating. I called benchmark. They told me what the problems Pros: null Cons: null more

Always Helpful 3/14/2012

These guys have repaired multiple units in my home and i have always been impressed with how quickly Pros: null Cons: null more

Great Service Nothing like sears 3/6/2012

Sears charges way too much and they don't know who you are after you buy something you are just a number in a national data base. Pros: null Cons: null more

STAY AWAY 2/25/2012

First let me be clear and say that this review is not towards the technician. The TECH was professional, courteous and a pleasure to deal with.\r \r The management of this business is another story.\r \r First they Quoted me a complete price for repair plus parts which i paid in full when the tech came to do the initial diagnosis.\r \r A week later i got a phone call explaining that the wrong part had been ordered (no mention of price change) and that they needed to reschedule.\r I reschedule the appointment to Thursday from 4 to 6 pm.\r \r I took an hour off from work to make it home by 4. At 6:45 PM i got a call saying that the technicians was 45 minutes away from my house. I told them to reschedule.\r \r They finally came to install the part, only now i find out that the correct part is an additional 76 dollars and i owe them some money. When I was CLEARLY told when I paid in full the first time (2 weeks ago now) that I would not owe them anything else.\r The technician was kind enough to call more

STAY AWAY, SHOULD HAVE CALLED SEARS 2/24/2012

First let me be clear and say that this review is not towards the technician. The TECH was professional, courteous and a pleasure to deal with. Pros: null Cons: null more

GE Refrigerator Ice Maker Repair 11/10/2011

Found them in the Yellow Pages and looked them up on the Web. I emailed them and they called. The followed up with calls to me about my problem. The Tech, Lee, showed me the problem and gave me a better understanding of our refrigerator. I will use Benchmark again for any appliance issue we have in the future. Great people and process. Pros: null Cons: null more

Very pleased 10/29/2011

I have ordered and picked up parts at Benchmark's Parts Today for the last few years. I went in last weekend to pick up a part that I had ordered and talked to the owner, Mike, about a problem I was having with my gas cooktop. He suggested a service call and I was due for one. Lee came to my house a few days later within the time frame I was quoted. He was friendly. He checked my gas cooktop and we talked about the problem. He also checked my diswasher's lower rack and suggested a solution. Then he asked if anyone had showed me how to remove my wall oven doors for easier cleaning. I said no, and he promptly showed me. No one else had taken the time during the install. I thought the price was fair for a service call. I would recommend Lee and Benchmark's Parts Today. Pros: null Cons: null more

Awesome parts store! 10/6/2011

These guys are great!! After reading all of the bad reviews I was a little worried - but they are awesome. I called about a part for an archaic oven in my house - literally I think the thing is from the late 70's - they didn't have it in stock, but the part was there first thing in the morning! They were cheaper and faster than anywhere I looked online - seriously these are the people to know if you fix your own stuff. more

Great Service!! 4/19/2011

The Guys from Benchmark's Parts are great!! We called Sunday night, they called back Monday morning and were at our home Monday afternnoon. Got the job done. more

Service over and above! Wow! 2/8/2011

We ordered 4 dryer parts and there was a huge mess up with shipping from the warehouse in Oklahoma City. We only received one of the parts. The owner PERSONALLY came to our home to deliver the missing parts to our order. Wow! What great service. We are so excited to have our dryer working again. Thanks, Benchmark. Highly recommend to all. If a company is willing to go that far to take care of customers, I have no hesitation in recommending them to others. more

Prompt, Great Service 2/3/2011

I contacted Benchmark's Parts Today because my oven needed repair. I had checked several repair places on the web and read the reviews. I also contacted Jenn Air who recommended that I call Benchmark's Parts Today. The technician (Lee) called ahead to let me know he was on his way. When I originally called the oven door was locked so I only had the oven brochure which had 3 model numbers. Lee checked prior to coming out to make sure he had the parts that would support all models and failure codes. He quickly and efficiently determined what the issue was and replaced the part. Lee was very knowledgeable, friendly and answered all of my questions. I will definitely call Benchmark's Parts Today for any future appliance repairs. Thank you Lee and Benchmark! more

Great Service 12/16/2010

We recently contacted Benchmark's Parts Today for a washing machine repair (recommended by a Lowe's salesman). The technician called ahead to let us know he was on the way. He arrived right on time, diagnosed the problem and provided an estimate. We opted to have the repairs made and the technician started immediately. All repairs were completed promptly and at the price quoted. The owner even stopped by to make sure everything was going good. more

Man! This crew is great! 12/6/2010

While booking my service call, the person at Benchmark at first grilled me about my appliance's problem. At first I didn't feel comfortable but I was assured it was done to make the technician's job more efficient. My service man, Lee, arrived the next morning & it was discovered that my 14 month old Whirlpool wall oven wasn't covered under any type of warranty and it needed some very expensive parts. Lee phoned his office and Scott there helped me with Whirlpool. Low and behold somehow Scott got Whirlpool to pay for it all and now it works great without the glitches it had. THANK YOU SCOTT, LEE, AND BENCHMARK !!!*** more

Crooked! 11/20/2010

Horrible experience! Save yourself, time, $$ and anguish and go with the other guy. more

Very Helpful, Very Knowledgeable & Fairly Priced! 11/19/2010

I almost gave up hope of having my six year old Whirlpool refrigerator repaired after being told it couldn?t be fixed by one national company and was quoted the repair was too costly by another. Refusing to accept that news, I ventured to the local Home Depot store where those folks referred me to a guy whom they said can do it if no one else can! So I decided to try out this local parts dealer as suggested. The gentleman behind the counter, Mr. Mike, explained to me what could possibly be going on with my refrigerator. He offered to have his technician come out but I couldn?t afford another costly service call. Instead Mr. Mike directed me as to what to look for and guided me on how I could fix it. Thus my Saturday honey-do project began to gel together. Much to my astonishment along with assistance from my son, I was able to do the repair for a fraction of my second quote. My fridge isn?t dead and in fact it is much alive and even making ice again! Thank you Benchmark and Mr. Mike for your help! You were very knowledgeable, helpful and reasonably priced! You have a loyal customer in me. more

You Guy's Rock 11/12/2010

I have used Benchmark's Parts Today for many years. The owner is the most knowledgeable repair man I know. He has diagnosed appliance problem over the phone and been correct every time. My father-in-law's frig stopped cooling and the sear repair man said it would cost $595 to repair it and suggested they buy a new frig. I told my father-in-law to call Benchmark. He explained everything to them and they repaired the frig the next day for $190.00. I am also a business owner and like Benchmark we try to make all of our customers happy. There are times that unfortunantely it doses not hapen . more

Get REAL! Benchmark's Parts Today SETS the Mark for Excellent Service 11/7/2010

I am truely shocked by the negative reviews that are being left. It seems to me, since I have always received excellent service from Lee at Benchmark's Parts Today, that someone is just trying to "raise a stink". Lee is always prompt, professional, and commited to excellence. He has repaired several appliances for me, from Microwave, to Washer. In fact, Lee is such a find, that I followed him to Benchmark's Part Today because he has always delivered on all commitments. Each time the bill came in well under any competition. The appliance that was repaired lasted years after the repair, when other places had told me to trash it and just get a new one. Of course the other places wanted me to purchase through them. Lee, with Benchmark's Parts Today in Spring, has always delivered on the quality and professionalism promised, and gone above and beyond to be pleasant, and helpfull. Lee at Benchmark's Parts Today will continue to get my business. more

Whats the beef 11/6/2010

I am truely shocked by the negative reviews that are being left. It seems to me, since I have always received excellent service from Lee at Benchmark's Parts Today, that someone is just trying to "raise a stink". Lee is always prompt, professional, and commited to excellence. He has repaired several appliances for me, from Microwave, to Washer. In fact, Lee is such a find, that I followed him to Benchmark's Part Today because he has always delivered on all commitments. Each time the bill came in well under any competition. The appliance that was repaired lasted years after the repair, when other places had told me to trash it and just get a new one. Of course the other places wanted me to purchase through them. Lee, with Benchmark's Parts Today in Spring, has always delivered on the quality and professionalism promised, and gone above and beyond to be pleasant, and helpfull. Lee at Benchmark's Parts Today will continue to get my business. more
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Benchmark's PartsToday is your go to place for large brand appliance parts and repair!

Owner Message

  • If you’re tired of getting lost in the “Big Box Stores” then our staff would welcome the opportunity to show you the world of difference a small approach can make with large results. Our  showroom has parts  for most brands and types of appliances and is also backed by one of the largest appliance parts distributors in the U.S.. If we don’t have what your looking for, its only a day or two away. Delivered to our store at no charge to you, or if you wish, direct delivery to your home can be arranged too! If you need a repair to your large appliance, then we can arrange that too.  Our staff is up to date on the latest products out there.  The Benchmark staff invites you to stop by and visit us so that we may earn the right to your business.

Additional information

  • Hours:

    Mon-Fri 9am-5pm, Sat 9am-3pm
  • Payments:

    Master Card, Discover, Visa, American Express
  • Neighborhoods:

    Memorial Northwest
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