I love Barney's !!! It is truly the greatest clothing/fashion accessories store in the universe. Great quality, the buyers have great taste.GREAT SHOES ! I go there at least once a month when on business in NYC ! Last November I purchased a Teri Bienvenue Necklace, and earrings, suggested by a sales associate to match a dress I also purchased for a cocktail party. Very recently I inquired about the jewlery designer, and was rudely told ""her line isnt here it's only at bergdorfs"", which is untrue. I know I purchased the jewelry at Barneys, I am not an idiot, i know where I buy things, and I dont go to bergdorfs unless with my mother....LOL.... I dont expect sales stafff to know every item in the place, or the name of every designer represented at Barneys, but I always thought that the staff was their to assist patrons, not repramand them. Dont worry, I made her feel like more of a fool, than she tried to do to me. ( Had the sales slip, with the item number...I wanted another to give as a birthday gift to a friend who really loved the set i got). Then the sales girl who helped me picked the jewelry out in november emerged and she did remember the purchase, sort of. This is my only ""bad"" experience at Barneys New York . But it is still my favorite store of all time...just ignore moody sales staff, and find an associate who isnt having a bad day.
Pros: Layout of the store is pleasing.
Cons: Sales staff not always knowledgeable about merchandise based on my recent visit.